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Customer Experience Leader: Strategy, Insight & Team Growth

Job in New Berlin, Waukesha County, Wisconsin, 53151, USA
Listing for: Nassco Inc.
Full Time position
Listed on 2026-08-17
Job specializations:
  • Business
    Customer Success Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below

Nassco Inc. is seeking a Customer Experience Manager to lead the CX team and drive strategic initiatives that elevate the customer experience across Nassco's operations.

You will model Nassco's core values, empower frontline staff, and foster a culture of collaboration and continuous improvement. You will partner with Sales, Marketing, and Operations to design and deliver customer-focused programs, analyze feedback and KPIs, and advocate for changes that boost satisfaction, loyalty, and

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