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Technical Customer Care Specialist - Hybrid
Job in
New Berlin, Waukesha County, Wisconsin, 53151, USA
Listed on 2026-08-22
Listing for:
BlackBerry Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
ABB in New Berlin, WI, is seeking a Customer Care professional to provide technical, order, and payment support for customers in a hybrid role. You will coordinate with Sales, Operations, and Supply Chain teams to own cases and ensure timely resolution.
The role emphasizes proactive communication, data analysis, and continuous improvement of customer service processes. English fluency and 5+ years’ experience are expected, with SAP/Salesforce/Excel/Outlook proficiency.
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