Operations Specialist

Description

The Operations Coordinator is responsible for all tasks before information goes to warehouse teams. Coordinates with customer service team, retail teams, and call center members. This role takes patient phone calls, that would include troubleshooting equipment, evaluations on current oxygen systems, scheduling etc. Works with our hospice partners to arrange delivery and pick-ups. Responsible for helping our walk in patients with equipment delivery/returns.

Routing and dispatch (coordination with our drivers and warehouse) High level of comfort with typing and using Microsoft 365 (teams/email etc) Can either work in our dispatch office (within the warehouse) or a cubicle b/c space is limited.

Skills

Customer Service, Health care, Operations, Warehouse Operations, customer experience, Help desk support

Top Skills Details

Customer Service,Health care,Operations

Additional

Skills & Qualifications

MUST HAVES:

- Team player mindset
- Previous Customer Service experience
- Strong understanding of computer programs, all communication done on Teams NICE TO HAVES:

- Team lead/shift lead experience
- Healthcare experience
- Communication with drivers/dispatchers

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of New Berlin, WI.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability
- Health Spending Account (HSA) - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New Berlin,WI.

Final date to receive applications

This position is anticipated to close on Oct 2, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on…