Field Service Coordinator

This job is with ABB, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Service Manager

ABB has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint – join the team in creating a better future for us on our planet.

This role is for the Western region, so ideal candidates will be located in the Western US.

Key Responsibilities
Provide Remote/Local technical support to customers, contractors and technicians to resolve the incidents of the portfolio of equipment provided by ABB (PV Inverters, BESS – Battery Energy Storage Systems, PCS – Power Conversion Systems Equipment, Medium Voltage Cell, Medium Voltage Transformers, Auxiliary panels, cooling equipment, communications).

Coordination with contractors and technicians.

Maintain daily communication with technicians to resolve any issues, and coordination with contractors and technicians.

Plan, direct and manage the scheduling of the Service Technician activities from assignment to assignment.
Ensure that jobs are staffed appropriately and that the technicians understand length of assignment and responsibility of the job. Complete and maintain required and accurate documentation and records associated with the performed activities.

Make sure that Technicians have needed tools and supplies to perform jobs.

Coordinate and ensure that the technicians receive the proper training and equipment needed for assignments.  Manage inventory of supplies, including purchasing of tools, equipment and PPE.

Maintain constant communication with customers to ensure that jobs completed by Technicians are done satisfactorily to customers' needs.  Address and resolve any issues or concerns with employees and customer.

Qualifications
HS Diploma and 5+ years’ experience in the Maintenance Service sector, including Renewable Energy Projects or other energy related operations and maintenance industries preferred.

In depth Knowledge of communication networks, cooling systems, power electronics, interpretation of electrical diagrams, MV equipment, electrical switch gear. Must be able to read and interpret technical manuals, procedures and regulations.

Must possess knowledge of EH&S regulations required for Technicians to work on solar farms.

Willingness to travel up to 80% of the time, and must be able to travel and work independently.

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward

What's in it for you
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More About Us
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: …