Network & Technology Specialist at ABB Berlin, WI

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This position reports to: IS Manager Drives Business Line USA.

Role: IS Network & Technology Specialist – responsible for supporting, evolving, and promoting the local IS/IT systems and processes in and for US MO Drives Divisions Site, and reports to the local IS Manager and key stakeholders.

• Support the wide area and local area networks, on‑premise hosting environment, VoIP telephony services, and overall IT infrastructure for the US Motion Drives Divisions Site (currently sites in New Berlin, WI, Virginia, and New Jersey).
• Design, install, maintain and assure delivery for IT‑related hardware and software, as well as presentation and conference room services.
• Maintain wired and wireless networking, servers, UPS, desktops, laptops, industrial computers, MFP devices, label printers, RF scanners, mobile devices, video conferencing systems, PA system, security systems, and digital signage for factories and offices.
• Establish strong, productive relationships with local business users, IS team, agreed local IT vendors, infrastructure delivery teams, information security, physical security, and facilities to facilitate reliable and continued support in the areas of OT, IS and IT‑related investments.

• 5+ years’ experience working in IS/IT support role, preferably in a multinational corporation with multiple niche service providers.
• BS in computer science, network infrastructure, IT management, or related degree preferred.
• Deep, low‑level design understanding of wired and wireless networks, printer architectures, application landscapes, and WAN/LAN topologies.
• Hands‑on experience and conceptual understanding of servers, VMware ESXi, Windows operating systems, SQL database management, and file storage systems.
• Working knowledge of Cisco Unity and Unified VoIP administration platforms.
• Experience with configuring, managing and repairing End User Computing (EUC) and mobile devices; experience with Lenovo PCs and iPhones/iOS devices preferred.
• Strong working knowledge of ITIL and ITSM practices, coordinating with managed service providers to achieve service objectives; experience with Service Now preferred.
• Ability to collaborate with various departments and multicultural global teams and excellent oral and written communication skills with extreme customer focus.
• High capability to troubleshoot devices, software, systems and processes.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

ABB is an Equal Employment Opportunity and affirmative Action employer for protected Veterans and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites. As an Equal Employment Opportunity and affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00A.M.–5:00P.M. EST Monday through Friday by contacting an ABB HR Representative at  Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability.

You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to  Resumes and applications will not be accepted in this manner.