SolidWorks & CAD Engineer
Listed on 2026-07-27
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IT/Tech
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Engineering
Application Support Engineer
We are looking for an Application Support Engineer to oversee a mission-critical Solid Works environment that supports engineering teams across multiple manufacturing sites in New Berlin, Wisconsin. This contract opportunity with permanent potential is ideal for someone who combines strong application administration skills with hands-on user support in a technical design setting. The person in this role will become the go-to resource for platform performance, issue resolution, and system optimization while partnering closely with engineering, manufacturing, and operations teams.
You will also contribute to a planned Solid Works upgrade and build the documentation and support practices needed for long-term success.
Responsibilities:
- Lead administration of the Solid Works environment, ensuring reliable system performance and consistent availability for engineering users.
- Deliver daily support to design and engineering teams by diagnosing application issues and resolving user-reported problems in a timely manner.
- Investigate and correct technical concerns involving assemblies, file relationships, vault activity, permissions, workflows, and overall application behavior.
- Partner with cross-functional stakeholders to improve how the platform is used within engineering, manufacturing, and operational processes.
- Take part in the upcoming Solid Works upgrade by supporting planning, testing, issue remediation, and user readiness efforts.
- Maintain system settings, access controls, configurations, and other administrative functions required for effective platform management.
- Create and update clear documentation covering procedures, support guidance, and recommended practices for end users and administrators.
- Provide user guidance and practical training that helps teams work more effectively within the application environment.
- Support teams across multiple locations, including international users, while building toward full ownership of the application landscape through knowledge transfer.
- Monitor recurring issues and identify opportunities to strengthen stability, efficiency, and the overall user experience.
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