Business Process Analyst

Eaton’s ES AMER MCO division is currently seeking a Business Process Analyst. This is a remote role that can sit anywhere in the United States, with preference given to individuals residing within the eastern and central time zones.

What you’ll do:

The Business Process Analyst will be a hands-on leader who will collaborate with cross-functional teams on key business process and technology improvements across several products that support the execution of the Construction Digitalization initiative. The Business Process Analyst will support the creation and implementation of efforts to optimize workflows and technology innovation related to the construction project lifecycle. They will be part a team tasked with accelerating and connecting digital capabilities that enhance design, simulation and digital twin deployment to better position Eaton as a preferred partner.

The ideal candidate is self-motivated, analytical, highly organized, and resourceful in understanding complex processes, often with limited documentation. Further, the Business Process Analyst will be a leader in embracing and driving strategic change, challenging the status quo, while garnering business support and alignment towards streamlined processes. A successful Business Process Analyst is customer focused, solutions-oriented and fosters collaborative, productive working relationships amongst business stakeholders.

ESSENTIAL FUNCTIONS:

Business Process Optimization:
Assess current design and configuration processes to identify inefficiencies, gaps, and opportunities for standardization, improvement and automation that focus on enabling Eaton as the basis of design.

Process Design & Implementation:
Lead and support the implementation of standardized, scalable processes and digital workflows across multiple product lines to improve execution and adoption.

Change Management & Continuous Improvement:
Apply change management and continuous improvement methodologies to drive successful adoption, compliance, and measurable business outcomes.

Project Management & Delivery:
Partner with IT and other teams to execute project plans, documentation, and risk mitigation strategies to ensure timely delivery of high quality user and business solutions.

Cross Functional

Collaboration:

Partner with business leaders, subject matter experts, and remote teams to align priorities, resolve constraints, and deliver integrated solutions.

Digital Enablement & Measurement:
Support digital initiatives through training, hands on enablement of key users, and collection of metrics to evaluate performance and inform continuous improvement.

Qualifications:

Basic Qualifications:

Bachelor’s degree from an accredited educational institution

Minimum 5 years experience in electrical or construction industry

Minimum 3 years experience in digital capability development, sales, project management, commercial construction projects, customer support or digital customer experience.

Relocation is not available. Candidates must currently reside within the United States to be considered.

Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

- Preferred Qualifications:

Knowledge of the construction project lifecycle including design and submittal processes

Change management and design thinking experience

Knowledge of design and engineering software:
Revit / BIM, Enovia, Bluebeam, etc.

Knowledge of Bid manager/CPQ electrical equipment configuration

Knowledge of Salesforce Knowledge of Autodesk suite of products including Autodesk’s Forma Knowledge of design thinking methodologies

Know…