Training Manager - Motion Service

Overview

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Director, Portfolio

In this role
, you will lead the strategy, development, delivery, and commercial performance of the US training organization within ABB Motion Services. This role ensures high-quality technical and commercial training experiences for customers, channel partners, and internal teams — while transforming training into a scalable, monetizable revenue stream. The ideal candidate blends strong people leadership, commercial strategy, operational excellence, and cross-functional alignment.

The work model for the role is
:
Hybrid;
New Berlin, WI

This role is contributing to the Motion Service-Portfolio & Strategy Division.

• Leadership & Team Management - Lead, coach, and develop instructors, specialists, and eLearning staff;
  Establish clear roles, responsibilities, and operating rhythms;
  Build a positive, trust-based culture grounded in accountability and collaboration;
  Ensure workforce planning, resource allocation, and performance development.
• Training Strategy, Roadmap & Portfolio Alignment - Develop and execute a training strategy aligned to Motion Services’ goals;
  Integrate training into portfolio planning, product launches, and service offerings;
  Define KPIs for training quality, business impact, and operational success.
• Monetization & Commercialization of Training - Build and implement revenue strategy for the training portfolio;
  Develop pricing structures including tiered, bundled, certification, and subscription models;
  Partner with Sales to ensure training is sold commercially and the value proposition is clear;
  Forecast revenue, manage P&L, and build strategy to grow the training offering.
• Operational Excellence & Process Optimization - Standardize and document processes for scheduling, coordination, logistics, and operations;
  Streamline meeting structures, documentation, and workflows;
  Oversee version control and LMS governance;
  Drive continuous operational improvement and efficiency.
• Curriculum Development & Learning Experience - Oversee content creation for hands-on, eLearning, simulations, and assessments;
  Ensure technical accuracy and alignment with product readiness;
  Maintain compliance with ABB standards and safety guidelines.
• Cross-Functional & Global Collaboration - Serve as liaison between Training, Portfolio & Strategy, Product Management, Sales, and Channel teams;
  Support channel certification, One Care adoption, and modernization initiatives;
  Collaborate with global teams on content alignment and best practices.
• Analytics, Insights & Business Reporting - Build dashboards to measure profitability, demand, utilization, and margin;
  Use data to optimize the training portfolio;
  Present insights and recommendations to leadership.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

• Bachelor’s degree in Engineering, Business, Education, or related field.
• 12+ years of experience in technical training, L&D, service delivery, or similar roles.
• Proven leadership experience improving team culture and clarity;
  Strong operational excellence mindset;
  Excellent communication and stakeholder management skills.
• Experience monetizing training or services (pricing, packaging, forecasting);
  Experience with LMS platforms.
• Ability to operate in a global, matrixed environment.
• Preferred:
  Experience in industrial automation, motion control, drives, or power systems;
  Background in Portfolio, Product Management, or Service organizations;
  Strong financial modeling skills;
  Experience with channel enablement or certification programs.
• Travel Requirement - 25%
• Candidates must already have a work authorization that would permit them to work for ABB in the US.