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Customer Experience Leader: Strategy, Coaching & Growth
Job in
New Berlin, Waukesha County, Wisconsin, 53151, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Socket.dev is seeking a CX leader to guide and grow the customer experience team, shaping strategies that elevate satisfaction and loyalty. You will partner with Sales, Marketing, and Operations to implement CX programs, analyze feedback, and drive continuous improvement across touchpoints.
You will mentor staff, design scalable processes, and manage CX projects from conception through execution to deliver measurable outcomes for customers and the business.
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