Warranty Team Lead: Lead Claims & Customer Success
Job in
New Berlin, Waukesha County, Wisconsin, 53151, USA
Listed on 2026-08-27
Listing for:
BlackBerry Inc.
Full Time
position Listed on 2026-08-27
Job specializations:
-
Management
Project & Program Management, Operations Management
Job Description & How to Apply Below
ABB Motion in New Berlin, WI is seeking a Warranty Team Lead to guide a team of warranty specialists. You will oversee daily warranty case handling, drive process improvements, and ensure customer satisfaction while controlling costs.
The role requires strong leadership, SAP/Salesforce/Power BI familiarity, and effective communication in English. You will collaborate with Product Management, Quality, and Operations to analyze trends, implement corrective actions, and support forecasting.
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