Commercial Sales Professional

JOB SUMMARY

Nonn’s is currently seeking a Commercial Sales Professional for our flooring division. A successful individual in this role achieves specified sales and margin goals while providing the highest level of customer service through ongoing product knowledge development and refinement of sales techniques. Based in our showroom, this full‑time position reports directly to the Commercial Sales Manager and is scheduled Monday to Friday.

Great opportunity to build a sales career in the construction industry!

Include the following. Other duties may be assigned.

• Develop customer relationships.
• Develop and maintain sales materials and keep current on product knowledge and installation.
• Prepare project bids and ensure jobs meet margin goals.
• Assist the customer with the selection process while taking into consideration stock materials and purchase programs that have been established with preferred vendors.
• Adhere to company policies and procedures regarding the internal order entry paperwork processes, installation department procedures, and credit department requirements.
• Maintain contact with the customer throughout the sales and installation process to ensure maximum customer satisfaction.
• Make trips to jobsites as required.
• Handle all customer service situations with urgency and communicate as needed with Commercial Sales Manager and service/installation department.
• Contact customer after the installation has been completed to ensure that they are satisfied with the complete project.
• Participate in marketing events such as seminars, trade shows and builder meetings as required.
• Follow and enforce all safety policies and procedures.

This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years experience in sales or high-level customer service.
• 1+ years experience in related industry or product segment such as flooring, cabinets, countertops, appliances, construction, real estate, or other services related to homebuilding.
• Previous work experience creating bids and proposals or using takeoff and estimating programs.
• Previous work experience using Microsoft Office applications as a daily requirement.
• Previous work experience using QFloors, RFMS or similar construction‑related business management application preferred.
• Must have a valid driver license and meet our minimum standards following a Motor Vehicle Record review at time of job offer and at regular intervals while employed.
• Ability to lift up to 20 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to prepare accurate bids and measurements, calculate fractions and percentages, convert square feet and square yards, and understand basic financial transactions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and…