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Appliance & Refrigeration Repair Tech

Job in New Berlin, Waukesha County, Wisconsin, 53151, USA
Listing for: Sears
Full Time position
Listed on 2026-02-28
Job specializations:
  • Trades / Skilled Labor
    Appliance Repair Tech, Field/Service Technician, Maintenance Technician / Mechanic, Installation Technician
Salary/Wage Range or Industry Benchmark: 18 - 30 USD Hourly USD 18.00 30.00 HOUR
Job Description & How to Apply Below

Appliance and Refrigeration Repair Technician

We’re looking for a problem‑solving, hands‑on, go‑to‑person who loves fixing essential appliances and making customers feel at ease.

Why an Appliance and Refrigeration Repair Technician career might be right for you:
  • You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
  • You like fixing things – Getting devices working again is a satisfying outcome.
  • You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
  • You like to be on the move – You’re on the road and welcomed into customers’ homes every day.
Why a career with Sears Home Services is right for you:
  • Great hourly rates – $18 – $30 / hour base rate, depending on experience, certification and location.
  • Benefits – Comprehensive medical, dental, vision and an additional employer‑paid health care subsidy up to $4,000 annually.
  • 401(k) match – 100 % on the first 3 % of salary.
  • More ways to earn – Performance bonuses and sales incentives.
  • Year‑round work – Sears’ scale and product range keep technicians busy all year.
  • Expert training – Best‑in‑class program delivered by Sears Technical Institute.
  • Peer mentoring – Onboarding buddy and mentor technicians.
  • Career advancement – Many paths to grow, average tenure >12 years.
  • Tools provided – Company vehicle, uniforms, specialty tools, mobile phone and industry‑leading app.
Responsibilities
  • Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances (refrigerators, washers, dryers, dishwashers, microwaves) with high quality and efficiency.
  • Deliver excellent customer experience that exceeds expectations consistently.
  • Provide customers with value‑added solutions that help make their home more clean, comfortable & protected.
  • Keep company truck well‑maintained & organized, and manage parts efficiently.
  • Perform other duties as assigned.
Requirements
  • High school diploma or general education degree.
  • EPA Type I or EPA Universal certification.
  • Mechanical knowledge and aptitude, including use of testing & repair tools.
  • Experience repairing & diagnosing a variety of home appliances preferred.
  • Can follow directions and processes for quality workmanship.
  • Can use smartphone, including part ordering.
  • Successfully pass a background & drug screen.
  • Valid driver’s license for the state(s) in which you work.
  • Ability to travel up to 100 %.
  • Ability to work variable and flexible hours, including required overtime.
  • Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
  • Excellent communication skills, both verbal and written; ability to read, write, and speak English.
  • Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs).
  • Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard.
  • Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
  • Ability to occasionally reach above shoulder.
  • Ability to drive an automatic transmission vehicle.
Experience & Travel

1–2 years experience. Road Warrior (75 % or more travel).

Location

Ringle, WI 54474, United States.

Equal Opportunity Employer / Disability / Vet.

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