Tool Repair Technician

Tool Repair Technician

As a Tool Repair Technician, you will be at the forefront of our repair process. You will work collaboratively within a team environment, focusing on tool inspection, repair, and maintenance. This role requires regular interaction with customers and effective communication across departments to ensure timely and quality service.

Key Responsibilities

• Inspect tools and equipment for defects or signs of damage
• Disassemble tools, diagnose issues, and identify faulty components

Repair, Quality, and Calibration

• Perform repairs on various power tools and hoists
• Replace defective parts, including motors, gears, and electrical components
• Reassemble and test tools to ensure proper functionality
• Clean tools and conduct quality checks to uphold safety and durability standards
• Perform ISO/IEC 17025:2017 calibrations

Customer Communication

• Interact professionally with customers to provide updates and gather repair-related information

ERP Data Entry

• Accurately enter repair information into the ERP system

Qualifications

• High school diploma or GED equivalent required
• Solid knowledge of tool mechanics and repair procedures
• Proficient in the use of hand tools, diagnostic equipment, and repair machinery
• Ability to read and comprehend technical manuals
• Strong mechanical and electrical skills, including experience with electrical, hydraulic, and pneumatic systems
• 1–2 years of technical experience maintaining and repairing mechanical and electrical equipment preferred

Preferred Experience with the following tool types:

• Pneumatic tools
• Transducer-controlled tools
• Controllers
• Battery tools (transducerized, clutch, etc.)
• ADE systems
• Hoists

Skills and Competencies

• Exceptional attention to detail and strong organizational skills
• Ability to prioritize tasks and work efficiently under deadlines
• Demonstrated teamwork and collaboration skills
• Excellent verbal and written communication
• Commitment to maintaining high-quality standards

Compensation

• Compensation and position level will be based on experience.
• Full Benefit Package Including comprehensive medical, dental, and vision coverage. Company-sponsored 401(k) plan with matching contributions.