Central Services Receptionist​/Switchboard Operator

CENTRAL SERVICES RECEPTIONIST/SWITCHBOARD OPERATOR Job Details

Job : 5671896

Final date to receive applications: Posted until filled

Posted: Apr 27, 2026 4:00 AM (UTC)

Starting Date: Immediately

Position: Central Services Receptionist/Switchboard Operator

Reports to: Administrative Assistant to the Superintendent

Terms of Employment: Full-time, 12-Month

FLSA Status: Non-Exempt

Nature of Work: The position serves as the receptionist and central switchboard operator for the district's Administration Office, which includes instructional services, human resources, technology and accountability, and finance. Responsibilities include projecting a positive image for the district, greeting and assisting visitors, answering incoming calls, taking messages, and placing outgoing calls for staff as requested. The position also performs a variety of clerical duties to support the central services office.

Education and Experience: High school graduation or equivalent with training in clerical procedures and two years of clerical experience, including answering the telephone and greeting the public.

• Notary Public

• Warmly welcomes visitors to the office; announces visitors to district staff; directs visitors to proper office as necessary.
• Maintains the reception area in a clean, orderly and welcoming manner.
• Maintains the current scheduling calendar for district meetings to be held in the central services board meeting and conference rooms, and refers to the district’s central school activity calendar for general information for the public and coordination of scheduling.
• Maintains portions of the district’s website and answers incoming calls on the district's central switchboard; provides general information; routes callers to appropriate extensions or takes messages.
• Places outgoing long distance telephone calls for staff members with restricted telephone services.
• Logs commendations, concerns, and questions in the district’s feedback system.
• Responds to public questions related to the following areas:
  • Student reassignment
  • Kindergarten registration
  • Meetings in the building
  • School calendars
  • Where to find information
  • School directory information
  • Threat condition procedures
• Monitors operation of switchboard; alerts supervisor if system is not functioning properly; calls for service as needed; relays messages concerning problems in telephone service as alerted by staff members in other locations; maintains a log of problems and resolutions.
• Provides clerical support as needed in district's Administration office to include typing letters, memos and forms from handwritten drafts or corrected copy on word processing equipment; collating and distributing district employment application forms, preparing envelopes for in-district and out-of-district mailings, assists with bulk mailings; maintaining reference files, and sorting purchase orders and invoices.
• Sorts and distributes incoming mail for district's administration office; processes outgoing mail by affixing postage and ensuring mail is processed.
• Maintains a variety of files as requested.
• All other duties as assigned.

• Knowledge of clerical practices and procedures.
• Knowledge of correct grammar, spelling, and English usage.
• Keyboarding skill at 50 words per minute.
• Skill in operating general office machines.
• Effective oral communication skills.
• Ability to learn the operation of a multi-line switchboard and respond to multiple incoming calls.
• Ability to learn the operation of word processing equipment.
  
  Ability to maintain accurate records.
• Ability to work effectively under pressure.
• Ability to work independently with minimal supervision.
• Ability to maintain confidentiality.
• Ability to positively represent the district to the public.
• Ability to use tact when dealing with upset and angry individuals.
• Ability to maintain a positive attitude.
• Ability to establish and maintain effective working relationships with students, parents, and staff.

This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds. The role…