Senior Living Business Office Director

Overview

Merrill Family of Senior Living Communities, a privately-owned family company with a proud history of success, is currently hiring a Business Office Director at Truewood by Merrill, New Bern in New Bern, North Carolina.

If you want a career with kindness and are a team-focused individual with a deep commitment to customer service, please start the online application process to become part of the Merrill family!

Starting pay:

We offer our full-time employees:

• Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).
• Company-paid Employee Assistance Program (EAP)
• Paid time off – 7 holidays, and 11 vacation days.
• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Tuition reimbursement for career growth.
• Company-paid short & long-term disability insurance.
• Pet insurance and team member discounts.
• Advance Pay benefit – access wages before payday.
• A stable, growing company with opportunities for advancement!

We offer our part-time employees:

• Free daily meal every shift.
• 401(k) with company match and immediate vesting!
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement for career growth.
• Pet insurance and team member discounts.
• Advance Pay benefit – access wages before payday.
• A stable, growing company with opportunities for advancement!

Our Business Office Directors are responsible for:

Bookkeeping and Accounting:

• The BOD is responsible for managing the community accounting process per policies, with the assistance and support of the Seattle accounting department. The following are BOD’s key accounting functions:
• Ensures adherence to all financial policies and procedures.
• Performs month-end close tasks.
• Provides support to community department heads to ensure purchases are coded properly and that purchasing policies and procedures are followed.
• Ensures invoices and payables are entered in a timely manner with proper coding and approvals. Monitors Accounts Payable (A/P) and Visa Works to ensure cardholders code their purchases correctly and invoices are paid on time.
• Identifies, resolves, and/or escalates A/P and other accounting issues or problems as they arise.
• Sets up and manages resident account and billing information per company policies and procedures. Assists the General Manager (GM) with deliverables in connection with resident accounting.
• Assists the GM in managing and collecting resident receivables on time.
• Processes and records all resident payments in the accounting system.

Payroll & Human Resources:

• Supports the GM and department heads throughout the recruiting and hiring process.
• Manages the onboarding of new team members.
• Ensures training of all new hires is complete and documented.
• Assists Team Members in updating information in Ulti Pro, including the processing of all change requests.
• Assists GM and Department Heads in maintaining and tracking Team Member training and expiration dates as required.
• Ensures accurate and timely payroll processing in accordance with state and federal wage and hour laws and Merrill Garden’s policies.
• Processes leave of absence requests.
• Supports the GM and department heads to resolve issues related to overtime, vacation, sick leave, and leaves of absence.
• Serves as a liaison to the Seattle office for worker’s compensation, health insurance benefits, and all other benefits and programs. This includes management of open enrollment process and related meetings for the community.

Operations Support Duties:

• Assists the GM and Department Heads in creating and running key reports at month end and as needed.
• Manages the Monthly Rental Increase process.
• Assists the GM in responding to ad hoc requests for information from regulators, vendors, service providers, and MG regional and Seattle Office staff.
• Acts as the on-site liaison for the IT Department to assist in scheduling work, communicating with staff, coordinating rollouts, etc.
• Assists Seattle Office staff on process improvement efforts.
• Assists the GM with staff and committee meetings as needed.

If you are someone with:

• 2 years of college required, associate degree with emphasis in Accounting or Business is…