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Service Intake Specialist — Fast-Paced Operations

Job in New Bern, Craven County, North Carolina, 28560, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-13
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical, Customer Service Rep, Admin Assistant
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Pro-Serv Facility Solutions in New Bern, NC seeks a Service Intake Coordinator to receive service requests, create work orders, verify details, and route calls to dispatch. This full-time role emphasizes accuracy, organization, and clear communication in a fast-paced service operations setting.

Ideal candidates are highly organized, excel at phone-based customer service, and can manage multiple requests while adhering to established processes. Industry background is a plus but not required.

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