HROffice Manager

Benefits:

• 401(k)
• Company parties
• Competitive salary
• Dental insurance
• Health insurance

Job Posting: HR / Office Manager

Company:
Pro-Serv Food Equipment

Location:

New Bern NC Type:
Full-Time

Reports To:

Ownership / Finance

The HR / Office Manager is responsible for keeping the people-side of Pro-Serv running smoothly, legally, and professionally.

This role ensures:

• Legal and labor compliance
• Accurate employee records
• Efficient hiring and onboarding
• Payroll and benefits coordination
• Safety, certification, and licensing tracking
• Office administrative support

This role does not run operations — it supports the people who do. Strong organization, follow-through, confidentiality, and documentation are non-negotiable.

• Maintain complete and accurate employee personnel files (digital and physical)
• Ensure compliance with labor laws, OSHA requirements, and company policies
• Track certifications, licenses, training, and expiration dates
• Document disciplinary actions, performance notes, and safety incidents
• Maintain employee handbook acknowledgments and policy updates
• Rule:
  If it’s not documented, it didn’t happen.

• Coordinate with Branch Managers on staffing needs
• Post and manage job openings
• Screen resumes and conduct phone screens
• Schedule interviews
• Coordinate background checks, drug screens, and license verification
• Prepare offer letters and new hire paperwork
• Set up first-day onboarding (systems access, uniforms, training schedules)

• Review and verify timecards
• Monitor PTO balances and accruals
• Coordinate payroll data with Finance
• Handle benefit enrollments, changes, and employee questions
• Track and assist with workers’ compensation claims
• Assist with payroll audits and corrections

• Manage office supply inventory and ordering
• Handle vendor paperwork and administrative requests
• Answer incoming administrative calls and emails
• Assist with meeting preparation and company events
• Maintain organized office systems and files

• Check HR and admin email inbox
• Respond to PTO and time‑off requests
• Update employee records and files
• Monitor clock-ins and time discrepancies
• Check office supplies
• Answer incoming administrative calls

• Review timecard issues
• Track workers’ compensation activity (if applicable)
• Respond to benefit‑related questions

• File disciplinary and performance notes
• Update certification tracker
• Log safety incidents

• Review open positions
• Schedule interviews
• Coordinate background checks and drug screens

• Audit personnel files
• Verify licenses and certifications
• Update employee contact information

• Verify payroll data with Finance
• Update PTO balances
• Process insurance enrollments or changes

• Reorder office supplies
• Process vendor paperwork
• Prepare for meetings

• Review OSHA documentation
• Update policies and handbook materials
• Review workers’ compensation activity
• Verify required labor law postings

• Audit certification expirations
• Update training records
• Review performance documentation

• Review benefits invoices
• Conduct payroll audits
• Audit PTO accruals

• 3+ years experience in HR, Office Management, or Administrative Management
• Strong knowledge of HR compliance and employment documentation
• Experience with payroll coordination and benefits administration
• High attention to detail and organization
• Ability to handle confidential information professionally
• Strong communication and follow-through
• Comfortable working in a fast‑paced, blue‑collar service environment

• Employee files are always complete and audit‑ready
• Hiring is organized, compliant, and efficient
• Payroll errors are minimal to none
• Certifications and licenses never expire unnoticed
• Office operations run smoothly without bottlenecks
• Leadership can trust that HR documentation is accurate and up-to-date

• Pro-Serv Food Equipment is a fast-growing, family-owned commercial service company that values:
• Accountability
• Structure
• High standards
• Taking care of our people

If you are organized, proactive, and take pride in running a tight ship — this role is for you.