Family Mentor

2801 Neuse Blvd., New Bern, NC 28562, USA

This role requires that candidates themselves have lived experience with substance use, recovery and child welfare.

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a passionate START Family Mentor to provide peer support to help families navigate child welfare, court, treatment, and related systems while offering hope and motivation to support healing and family unity.

This isn’t just a job— you will be influencing change and shaping futures in our shared mission of helping people reach their full potential.

Working as part of a START dyad with a specially trained child welfare worker, you’ll help deliver intensive wrap-around services to families affected by substance use disorders (SUD). The FM also educates child welfare staff and community partners on SUD and recovery. Case decisions are made collaboratively with the START worker, family, and supervisor, following established guidelines and practices.

As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.

We also offer a full benefits package for benefits-eligible positions.

• Competitive hourly rate: $21/hour
• Generous paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision benefits
• Life and Disability Insurance (company paid)
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer

• To join our team as a Family Mentor (FM), you must bring lived experience, empathy, and a commitment to supporting families affected by substance use disorders and involved in the child welfare system. You should be able to problem-solve, work collaboratively with START team members, and approach families with compassion and respect. We also require:
  • Certified Peer Support Specialist Certification, or willingness to obtain within one year
  • A minimum of two years in long-term recovery with knowledge of SUD recovery and self-help programs
  • Lived experience (direct or indirect) with the child welfare system
  • High School Diploma, GED, or equivalent
  • Valid driver’s license and reliable transportation
  • Commitment to abstinence from substance use (MOUD applicants welcome) and valid driver's license, insurance, and reliable transportation for work-related travel

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!

Equal Opportunity Employer
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