Administrative Associate II

Agency Dept of Health and Human Services Division Child and Family Well Being Job Classification Title Administrative Associate II (S) Position Number  Grade NC02

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

This position will assist in ensuring compliance with state/federal early intervention guidelines and helping specialized clinicians assist families with children who have special needs. The Administrative Associate II will provide core financial, client record, and administrative support to the daily operations of the Children’s Developmental Services Agency (CDSA).

Key duties include data system entry, managing of client data system records, assisting with billing and purchasing, and providing front-desk customer service.

• Data system entry
• Managing client data system records
• Assisting with billing and purchasing
• Providing front-desk customer service

The North Carolina Early Intervention Section (NCEIS) is a part of the Division of Child and Family Well-Being. The NCEIS is the lead agency for the NCITP which provides supports and services for families and their children, birth to three, who have developmental delays. Children's Developmental Services Agencies (CDSAs) are the local agencies that implement the NCITP across North Carolina, working with local service providers to help families help their children succeed.

This Early Intervention Service Coordinator position is located at the Craven County office of the New Bern CDSA. The New Bern CDSA serves children and families that reside in Carteret, Craven, Jones, Lenoir, Onslow, and Pamlico Counties. The Division of Child and Family Well-Being focuses on supporting whole child and family health and well-being for North Carolinians. This division works to ensure that North Carolina’s children grow up safe, healthy and thriving in nurturing and resilient families and communities.

Salary Range: $31,200 -$51,249

Recruitment Range: $31,200 -$39,930

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

• Strong office, computer, and communication skills.
• Ability to manage schedules, write clear emails, organize files, and help run daily office tasks.
• Understanding standard office workflows and procedures.
• Familiarity with spreadsheets and calendar apps.

Posting closes at 11:59 p.m. the night before the end date

The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina’s children growing up safe, healthy, and thriving in nurturing and resilient families and communities.

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all…