Warehouse Technician

About the Role

Pilot John International is a privately owned company whose mission is to be the premier supplier of aviation parts, supplies, and services to private and commercial aviation entities. Our team is dedicated to providing exceptional knowledge, an efficient experience, and excellent service.

The warehouse technician position is part of our logistics team to safely and efficiently receive parts and equipment into the warehouse, package equipment for shipment from small cardboard boxes to building wooden pallets, and work closely with all team members at PJi.

Teamwork: Works collaboratively across departments, fostering open, honest, and respectful communication.

Growth: Continuously develops professional skills and deepens understanding of PJi's products, services, and operations.

Excellence: Takes ownership of work and consistently delivers accurate, high-quality results.

Integrity: Acts ethically and transparently, ensuring they can be trusted and relied upon.

Innovation: Thinks differently, challenges existing processes constructively, and seeks better ways to work.

Drives a culture of “Do It Safe, Do It Right the First Time” with actions and words on a daily basis.

• Safely and efficiently performs assigned processes to meet the required daily logistics activities.
• Receives incoming shipments, verifies quantities, and inspects products for visible damage.
• Communicates receiving discrepancies, damaged products, or shipment issues to the appropriate team members.
• Packages products and equipment for shipment, ranging from small cardboard boxes to palletized freight.
• Builds pallets and crates to safely transport equipment and materials to customers.
• Labels, stages, and organizes incoming and outgoing shipments to ensure products are processed accurately.
• Works closely with Logistics, Sales, Customer Experience, Inventory, and other PJi team members regarding shipment and receipt of products.
• Assists with maintaining accurate inventory records by properly labeling products, placing items in assigned locations, and supporting physical counts as needed.
• Organizes and maintains warehouse, shipping, and receiving areas for safe and efficient access and retrieval.
• Assists with return merchandise authorizations (RMA), including receiving returned products and communicating visible damage or discrepancies.
• Operates warehouse equipment, hand tools, and company equipment as needed and only when properly trained.
• Uses carrier systems, including UPS, Fed Ex, or other shipping platforms, to process shipments as assigned.
• Follows company procedures for domestic, international, oversized, and special-handling shipments.
• Assists with hazardous material or regulated shipments only under the direction of trained and authorized personnel.
• Successfully conducts and completes all assigned training.
• Follows proper safety, spill, cleanup, and emergency procedures as instructed.
• Performs other warehouse, shipping, receiving, and logistics duties as assigned by the supervisor.

Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges.

• Ability to follow detailed procedures in a time-constrained environment.
• Good written and verbal communication skills.
• Strong sense of time organization and urgency.
• Able to work independently and within a team.
• Strong attention to detail when receiving, packaging, labeling, and staging products.
• Ability to safely handle packages, equipment, tools, and warehouse materials.
• Willingness to learn company shipping, receiving, inventory, and safety processes.

• High school diploma or equivalent preferred.
• Prior experience in shipping, receiving, warehouse operations, package handling, inventory, or logistics preferred.
• Experience receiving incoming shipments, verifying quantities, and checking for visible damage preferred.
• Experience packaging products for shipment using boxes, packing materials, pallets, or crates preferred.
• Experience using basic hand tools to build pallets or safely package equipment preferred.
• Experience processing shipments using UPS, Fed Ex, or similar carrier software preferred.
• Basic computer skills, including the ability to use email, shipping systems, and basic Microsoft Office or Google Workspace tools.
• Forklift certification preferred, or willingness to become certified if required.
• Experience with international, oversized, hazardous material, or special-handling shipments is helpful but not required.
• Knowledge of DOT, IATA, IMDG, AES, ISF, or customs documentation is preferred but not required.

• Self-directed, self-starter
• High emotional quotient (empathy)
• Natural curiosity
• Team oriented
• Meticulous attention to detail
• Commitment to high‑quality standards and meeting challenging deadlines
• Unquestionable ethical standards
• Adaptability and flexibility to work with diverse people and teams
• Quick learner
• Flexible and open to…