Billing Specialist

Job Summary

This position requires strong analytical and multitasking skills to aid the organization by providing administrative and clerical support. The Billing Specialist will ensure that clients receive invoices and documentation in a timely manner.

• Prepare accurate invoices for multiple customers daily and maintain invoicing records.
• Deliver invoices to clients in a timely and accurate manner.
• Maintain physical and electronic files in an organized manner.
• Work with customers through portals and assist in the purchase order process.
• Maintain excellent relationships with clients and follow up on inquiries or corrections with a sense of urgency.
• Anticipate customer (internal and external) needs and foster excellent customer service.
• Perform required tasks during the month‑end closing process and audits.
• Partner with other organizational groups to achieve the goal of best‑in‑class service.
• Perform other administrative duties as needed.

• 3+ years of experience in billing/accounts receivable (preferred).
• Experience in the waste industry is preferred, but not required.
• Understanding of the billing process.
• Regular attendance at the worksite is required.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Adobe; experience with Acumatica or a similar ERP system is a plus.
• Critical thinking and problem‑solving skills.
• Team player with a service‑oriented attitude.
• Good time‑management and ability to focus and complete tasks.
• Professional demeanor with strong interpersonal and communication skills.

• Medical, Dental, and Vision Insurance – high‑quality, low‑premium plans, including concierge service and second MD offering.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) – pre‑tax money for health expenses with employer contribution to all HSA accounts.
• Time Off – 11 paid holidays, in addition to paid time off and voluntary time‑off plans.
• Employee Assistance Program – 24/7 confidential counseling services for employees and dependents.
• Telemedicine – free virtual visits by licensed practitioners any time, including holidays.
• 401(k) – generous matching program after 90 days; up to 5% of pay matched at 100% vesting.
• Life and Disability Insurance – employer‑paid coverage for full‑time employees.
• Voluntary Life Protection Plans – coverage in voluntary life, critical illness, hospital indemnity, and accident plans.
• Rewards and Recognition Programs – celebration of birthdays, anniversaries, and other milestones.
• Financial Planning – free one‑on‑one planning with a certified financial planner/coach.
• Employee Discount Program – savings on goods and services at various retailers nationwide.