Bereavement Program Assistant

What we offer

• Employer fully paid health insurance - Medical, dental, and vision benefit premiums are covered at 100% if you elect employee only coverage
• HSA contribution matches up to $100 a month
• 403(B) Retirement Plan with up to 5% employer matching
• Company paid life insurance
• Company paid Long Term Disability
• End of year gift
• Tuition Reimbursement
• Employee Assistance Programs

Job Summary: The Bereavement Program Assistant provides administrative and organization support to the Bereavement Department, helping ensure compassionate, timely, and confidential services for individuals and families experiencing grief.

Status: Non-Exempt | Full-Time | 30 Hours/Week | Benefits Eligible

• High School diploma required; college coursework a plus
• Minimum two years of administrative or office support experience
• Proficiency with Microsoft Office 365 and Canva
• Strong organization, communication, and customer service skills
• Ability to manage multiple priorities with flexibility and attention to detail
• Comfortable working independently and as part of a collaborative team
• Valid Texas driver's license, reliable transportation, and auto insurance
• Bilingual preferred but not required

• Provide administrative, clerical, and organization support to the Bereavement Department
• Maintain accurate bereavement census and client records in EMR/EHR systems in compliance with HIPAA
• Manage calendars, appointments, room scheduling, and department logistics
• Answer and route phone calls; greet clients and visitors with professionalism and care
• Prepare and distribute intake packets, mailings, and program materials
• Design flyers, packets, schedules, and event materials using Canva and Microsoft Office
• Assist with coordination and setup of meetings, groups, memorials, camps, and community events (some events/weekends with flex time)
• Support onboarding of new staff, interns, and volunteers as needed

Working Conditions: Primarily office-based with occasional support at offsite events. Requires light physical activity including standing, walking, and moderate lifting.

Travel: Some local day travel required. Overnight travel may be required at times.

Hope Hospice is an equal opportunity employer regardless of gender, pregnancy, sexual orientation, age, race, national origin, religion, color, veteran status, disability, genetic information, or any other category protected by federal, state, or local laws.