Area Leader Job New Braunfels area,Texas USA,Business

Overview

Supervise Operations. Drive Service Excellence. Grow Your Career. Valet Living is hiring a field‑based Area Leader to oversee nightly waste, recycling, and compost collection services across 20 to 40 multifamily communities. The role manages 15–40 part‑time Service Valets, ensuring service runs smoothly, safely, and on time.

Compensation & Work Environment Details

Pay Range: $21–$23 per hour
Company Vehicle: provided by the company
Work Schedule:

Sunday – Thursday from 6:00PM – 12:30AM core hours, plus two flexible hours to complete your 8‑hour shift (schedule may vary based on business needs)
Work Environment: 70% field‑based / 30% remote administrative

What You’ll Do

Lead Your Team

Onboard and train Service Valets to deliver high‑quality waste, recycling, and compost collection services.
Provide on‑the‑job coaching and support, conduct regular team meetings and safety checks.
Manage schedules, approve timecards, and keep the team on track and within budget.
Foster a culture of accountability, open communication, and continuous improvement.

Keep Operations Running Smoothly

Step in to ensure uninterrupted service—service reliability starts with you.
Visit properties to review service quality, complete audits, and resolve issues.
Use technology tools like the iValet dashboard to track performance and ensure timely service completion.
Respond to resident or property concerns quickly and professionally.
Ensure Service Valets have the tools, equipment, and access needed to complete routes.

Support Daily and Administrative Tasks

Assist with hiring and training new Service Valets.
Pick up and distribute supplies, PPE, and containers as needed.
Work with your Operations Manager to monitor staffing levels and manage costs.
Help with special projects or service recovery efforts as assigned.
Oversee company vehicle maintenance and ensure fleet safety standards are met.

What We’re Looking For

At least one year of supervisory experience overseeing a team in a hands‑on environment (preferred).
Organized and detail‑oriented; able to manage schedules, track service, and follow up on issues.
Tech‑savvy; comfortable using Microsoft Office Suite and learning new platforms.
Data‑driven; strong analytical skills with the ability to interpret reports and make decisions.
Strong communicator; clear verbal and written communication skills.
Problem solver; quick to adapt, address issues, and find solutions.
High school diploma or GED required.
Valid Driver’s License with the ability to operate a company vehicle.
Physical requirements:

lift and carry up to 50lbs; walk long distances, including stairs; work outdoors in varying weather; tolerate disagreeable odors.

Comprehensive Benefits

Health Benefits:

medical, dental, and vision coverage for you and your family, plus HSA with employer contributions and Flexible Spending Accounts.
Financial Security: 401(k) with company match, life and disability insurance, AD&D, and business travel coverage.
Paid Time Off: up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day.
Professional Development: tuition reimbursement up to $5,250 per year and access to our online education center.
Additional Perks: referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

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