RevOps Manager

About This Role

Revenue Operations Manager Company Summary

LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. LCPtracker has offices in New Braunfels, TX, Orange CA, and Fenton, MI, and helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding. Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs.

LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register.

The Revenue Operations Manager is responsible for optimizing revenue generation across sales, marketing, and customer success. This role owns the go-to-market (GTM) operating engine—driving alignment, improving processes, managing systems, and delivering data-driven insights to accelerate predictable revenue growth. This role plays a key part in ensuring data accuracy, tracking key metrics, and providing insights that improve revenue efficiency and alignment between teams.

This is a highly cross-functional role that partners with Sales, Marketing, Customer Success, Finance, and Leadership to improve performance, visibility, and scalability across the revenue funnel.

• Partner with GTM leadership to define and operationalize revenue targets, KPIs, and forecasting models
• Support annual planning and goal setting
• Develop scalable processes that support growth across verticals and market segments

• Own pipeline management processes, including pipeline/data hygiene and stage definitions
• Identify and address pipeline gaps, conversion bottlenecks, and deal velocity issues
• Establish and enforce deal qualification standards to support successful implementations, accelerate adoption, and promote ongoing success with LCPtracker by helping align customer needs, product fit, and solution scope prior to sale
• Evaluate channel partnership attribution and partner performance

• Define and enforce lead lifecycle stages (MQL SQL Opportunity Closed Won)
• Analyze campaign performance and attribution to improve ROI and pipeline contribution
• Analyze and report on lead performance by vertical and market segment

• Partner with Customer Success and Account Management to optimize renewal and expansion processes
• Track and improve metrics such as retention, churn, LTV, and expansion revenue
• Implement lifecycle programs to increase product adoption and upsell opportunities

• Ensure data integrity across systems, including account, lead/contact, and opportunity data
• Build dashboards and reporting to provide real-time visibility into funnel performance

• Deliver executive reporting on pipeline, bookings, ARR, CAC, and funnel conversion metrics
• Identify trends and provide actionable insights to improve GTM efficiency
• Support board‑level and investor reporting as needed

• Design and document scalable SOPs for sales, marketing, and CS processes
• Lead or assist with playbook creation to support GTM efficiency and growth across Sales, Marketing, and Customer Success

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Data‑driven decision making
• Cross‑functional leadership and Influence
• Process design and systems thinking
• Attention to detail and auditing
• Process optimization
• Ability to translate strategy into execution

This position performs its duties from the New Braunfels, TX office. The role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, mobile devices, and related technology.

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