Recreation Instructor

Department:

Landa Recreation Center

FLSA Status:

Nonexempt

Hiring Salary:

$14.43 - $17.31

Welcome, 'ist das Leben schön!' (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work:
Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?

What we're looking for:

Under general supervision, assists in program, league, and event services to ensure customer satisfaction and safety for employees, clients and visitors at Parks and Recreation Department facilities and programs.

Benefits & Total Rewards:

Our City team members are our most valuable asset! We offer Total Rewards when you join our team.

* 2:1 match on retirement contribution

* Vacation and Sick Leave accruals start at date of hire

* Get paid to stay - longevity pay on top of your regular pay after one full year

* Bilingual pay offered

* Tuition Reimbursement

* Employee Assistance Program

* Fitness Center Discounts

* Keep learning - professional and personal development training available

The responsibilities you'll be trusted with:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

* Assists in ensuring the delivery of high quality and consistent recreation programs and services. Activities include facility reservations, youth/adult classes, and special events.

* Plans, organizes, facilitates, and instructs recreation programs as approved by the Landa Recreation Center Supervisor in a safe condition and to meet community needs; coordinated in alignment with the City's strategic objectives, policies and procedures, and State and Federal laws.

* Maintains attendance and class records, including but not limited to program and participant surveys, accident /incident reports, monitors course enrollment and reports deficiencies in inventory of supplies to supervisor.

* Answers incoming calls and provides recreation program information in person and via the telephone; greets guests and provides prompt, courteous and friendly customer services to the public, in order to maintain positive customer relations.

* When necessary, handles minor disciplinary issues or policy interpretation according to Parks and Recreation Department policies and procedures.

* Assists in promoting and coordinating city-wide special events, including event setup and tear down.

* Assists in managing a variety of administrative activities including computer records and cash management; operate computer registration/reservation system.

* Substitutes for personnel throughout the Parks and Recreation Department as needed.

* Maintains facility cleanliness and is active in presenting a clean, comfortable and safe environment; responsible for reporting potential and existing safety issues or concerns to supervisors to ensure patron safety.

* Maintains availability to work assigned program schedules and special event dates, including evenings, weekends, and holidays as required.

* Works effectively with children and youth; experience working with children in a recreation, educational, or other structured program setting is preferred.

* Performs other duties as assigned or required.

Your areas of knowledge and expertise that matter most for this role:

Education and Experience:

* High school diploma or GED equivalent; AND Two (2) year customer service/public interaction experience required, with recreation, nature education or athletic instruction experience preferred.

Required Licenses or

Certifications:

* Must possess a valid Texas Driver's License.

* Must possess or be able to obtain within six months of employment:
Community First Aid and Safety/Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED) certification.

Required Knowledge of:

* Operational characteristics, services and activities of nature education, recreation and Recreation facilities.

* Principles and practices of recreation, nature education and special event planning and coordination.

* Principles and practices of customer service.

* Federal and State safety laws and regulations.

Required Skill in:

* Interpreting customer needs and expectations and solving customer service and public relations issues.

* Analyzing problems, providing alternatives, and identifying solutions in support of established goals.

* Responding to emergencies and determining corrective actions using available resources.

* Establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public.

* Operating and maintaining a personal computer utilizing point of sale and…