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Onsite SaaS Support Technician — Braunfels
Job in
New Braunfels, Comal County, Texas, 78130, USA
Listed on 2026-07-24
Listing for:
Lcp Tracker
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
LCPtracker, Inc. is seeking a Support Technician to join the New Braunfels, TX office on a full-time, onsite basis. The role handles customer calls and emails, learns the LCPtracker SaaS, and uses multiple web apps to resolve issues.
Responsibilities include documenting interactions in Fresh Service, building customer relationships, and escalating problems when needed. This position requires a high school diploma and basic computer skills, with travel up to 25%.
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