Network Operations Architect

Job Title
Network Operations Architect

Requisition
req
1187

Type of Employment
Regular Full-Time Employee

Job Openings
1

The Texas Water Company is actively seeking talented, driven and highly-productive applicants for the position of Network Operations Architect to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.

This is a senior-level role that serves as a subject matter expert in network architecture, design, and troubleshooting. This individual leads major projects, drives network solutions, and ensures high availability and security of enterprise-wide infrastructure. This role requires strong leadership and analytical skills to effectively manage networking projects and build streamlined processes.

• Serves as a technical leader and mentor for the Network Operations team.
• Designs and implements short- and long-term strategic plans to ensure network capacity meets existing and future needs of the business.
• Designs and implements scalable, secure, and resilient network architectures to meet evolving enterprise demands and ensure operational continuity.
• Builds strategic network governance through standards, policies, and best practices to drive efficiency and enterprise growth.
• Acts as technical lead on complex network projects, including data center deployments, cloud connectivity, and disaster recovery.
• Develops and deploys methodologies for testing network performance, as well as providing network performance reports to relevant stakeholders.
• Provides Tier III support for escalated enterprise network issues when escalated by the Service Desk.
• Conducts root cause analysis of critical network outages and implements preventive measures.
• Creates and maintains documentation relating to network configuration, mapping, processes, and service records.
• Maintains high level of adherence to cybersecurity principles, ethics practices, and company policies.
• Collaborates with security teams to ensure compliance and threat mitigation.
• Regularly conducts technical research and evaluates emerging technologies in order to drive innovation in network design.
• Travels to remote sites as needed to provide on-site support.
• Required to complete occasional evening and weekend work as part of an on-call rotation schedule to meet deadlines or address emergencies as needed.
• Performs other duties or special projects as required or assigned.

• Bachelor's degree and/or 10+ years of experience in network engineering or architecture.
• Valid driver's license.
• Holds relevant certifications required for the team's need or directed by management.
• Demonstrated proficiency and certification in cloud-based systems (AWS and Azure preferred).
• Expertise in advanced routing, switching, SD-WAN, and network security.
• Hands-on experience with enterprise and data center networking technologies.
• Demonstrated leadership and communication skills.
• Excellent organization and analytical skills.
• Demonstrated project management skills.
• Knowledge of ITIL 4 processes preferred.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.