HVAC​/R Assistant Branch Manager Commercial & Industrial

Overview

WHY COOLSYS?

At Cool Sys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees.

No wonder Newsweek named Cool Sys one of America’s Greatest Workplaces!

As a large company serving diverse customers, we invest in our team with:

• Competitive Compensation: $24.00- $34.00 hr. DOE
• Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
• Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match.
• Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
• Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.

Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!

The Assistant Branch Manager will support the Branch Manager by overseeing daily office operations, ensuring exceptional customer service, optimizing office efficiency, and contributing to the achievement of branch goals for Cool Sys.

• Ensure high-quality service to both retail and commercial customers, addressing inquiries, and resolving any issues.
• Assist in training, motivating, and supervising staff, ensuring they provide excellent customer service and adhere to company standards.
• Help implement sales strategies to meet or exceed office targets. Monitor performance metrics and support the team in achieving commercial goals.
• Assist with stock control, ensuring product availability for both retail and business customers. Monitor inventory levels and conduct regular stock checks.
• Ensure smooth daily office operations, including opening and closing procedures, and ensure the office is well-maintained and organized.
• Build and maintain relationships with commercial clients, understanding their needs and providing solutions tailored to their business requirements.
• Ensure compliance with safety regulations to provide a safe working environment.
• Assist with office reports, sales analysis, and other administrative tasks as required.
• Embodies the Cool Sys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Performs other duties as assigned.

• High school diploma or equivalent.
• A college degree in Business, Management, or a related field a plus.
• Proven experience in retail, with at least 1-2 years in a supervisory or assistant managerial role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle high-pressure situations effectively.
• Good understanding of sales strategies and commercial customer needs.
• Familiarity with retail management software and POS systems.
• Strong organizational and problem-solving skills.
• Basic knowledge of inventory control and stock management.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including e‑Mail, Word, Excel, etc.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals withp>

This job operates in a clean, well-lit and climate-controlled professional office environment with minimal physical hazards and noise. This role routinely uses standard office equipment such as computers, phones, printers, etc.

While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, and use hands and fingers to operate office equipment. The employee is occasionally required to reach, stoop and kneel. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.

Today, there are 26 different companies that make up the Cool Sys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

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Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.