Managing Partner

Job Family:
Operations

Location: 651 N Business 35 New Braunfels, TX 78130

Reports to:
Market Partner

Why Join Crunch Fitness – Undefeated Tribe? We’re not just opening gyms, we’re building communities. Undefeated Tribe is the fastest‑growing Crunch Fitness franchise group in the nation, proudly expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), we’re on a mission to transform lives through fitness, wellness, and connection. With 100+ clubs planned by 2028, there’s never been a better time to grow your career with us!

We are looking for a Managing Partner who has the desire to make a real difference in people’s lives and wants to be a true business partner in a high‑growth, high‑performance organization. This is more than a General Manager role — this is an ownership mindset role. Our Managing Partners lead from the front. They build strong teams, drive exceptional member experiences, and operate their club like it’s their own business.

They are passionate about selecting, training, coaching, and developing leaders who create impact — not just inside the club, but in their families and communities. They are driven by results and inspired by growth. They understand that performance creates opportunity, and opportunity creates freedom — for themselves and for the people they lead.

As the Managing Partner, you’ll be responsible for building and developing high‑performing teams through proactive recruiting, hiring, and coaching. You’ll manage the day‑to‑day operations by setting clear expectations, overseeing training standards, and driving performance to meet key business objectives. With a focus on member retention and experience, you’ll ensure timely resolutions, maintain a clean and fully operational facility, and keep the team aligned with daily, weekly, and monthly goals.

You’ll also oversee payroll, scheduling, inventory, and compliance—ensuring the club runs smoothly, profitably, and in alignment with our brand standards.

• Build a high‑performance team through networking, sourcing, interviewing, and hiring managers and team members
• Be responsible for the successful and profitable operations of a gym
• Deliver an exceptional member experience with rapid issue resolution, high retention/satisfaction, and a clean/crisp facility with all things working
• Exhibit full business ownership—driving people, culture, financial results, margin optimization, and brand standards

You lead with conviction and align teams around shared goals and help maintain engagement and direction across the team. You approach difficult decisions objectively while sustaining performance standards. You think ahead, address issues early, and perform well in fast‑moving environments. Motivated by meaningful goals and sustained challenges, you anticipate next steps, create clarity around roles and accountability, and hold yourself and others accountable for results and continuous improvement.

You show strong endurance and focus, particularly in complex or long‑term work.

• Build strong teams by networking, sourcing, interviewing, and hiring managers and team members
• Directly manage the team, including setting weekly management schedules and assigning areas of responsibility to managers
• Maintain training standards and coach and develop team members to drive sales performance
• Consistently develop and coach team members and managers, including training in employment policies and practices
• Conduct staff meetings and set staff goals
• Grow the business to profitability and energize the team around daily, weekly, and monthly objectives
• Ensure member resolutions are done timely as member retention is key
• Monitor scoreboard performance of the staff to meet or exceed expected KPI standards
• Maintain a crisp, clean facility with equipment operating 100% of the time
• Manage employee payroll and scheduling to keep the club adequately staffed at all times
• Command of all offerings, amenities, and equipment utilization
• Ensure and monitor compliance and accuracy with all policies, procedures, and standards
• Monitor…