Event Sales Manager

About Topgolf

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high‑energy, high‑volume environments where performance matters and results are visible. Every day we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back.

We are looking for an Event Sales Manager who owns the full sales cycle from first inquiry to executed event. The role requires a flexible schedule, including evenings, weekends, holidays, and extended hours during peak periods and special events.

Drive revenue growth by owning the full sales cycle across inbound leads and outbound business development. Focus on pipeline growth, account conversion, and delivering high‑quality client experiences that keep guests coming back.

• Execute the Full Sales Cycle
  • Manage a high‑volume inbound pipeline while executing consistent outbound prospecting during daily Power Hours.
  • Own every stage of the sale from first inquiry through tour, proposal, and close.
  • Deliver in‑person selling experiences through venue tours and client touchpoints that convert opportunities.
  • Grow accounts by identifying upsell opportunities and maximizing value of each client relationship.
• Deliver a Best‑in‑Class Guest Experience
  • Provide an exceptional client experience from initial inquiry through post‑event follow‑up.
  • Partner with Operations and the Culinary Team to ensure flawless event execution.
  • Maintain detailed, accurate communication on Banquet Event Orders (BEOs) to prevent day‑of issues.
  • Represent the Topgolf brand with professionalism and hospitality in every interaction.
• Stay Sharp on Business Performance
  • Review daily performance metrics, key numbers, and lead rotations to track progress and identify gaps.
  • Maintain pipeline accuracy and data integrity to support strong forecasting.
  • Identify opportunities for sales process improvement and share them with leadership.
  • Drive awareness of the Topgolf brand in the community through networking and professional engagement.
• Operate as a Team Player
  • Participate in daily huddles, weekly sales meetings, and 1:1s with sales leadership.
  • Stay aligned on priorities, targets, and execution standards across the venue.
  • Demonstrate Topgolf’s Core Values in every interaction:
    Fun, One Team, Excellence, Courage, and Caring.

• Drives Results – Consistently achieving results, even under tough circumstances. Demonstrates a strong drive to achieve meaningful revenue results daily, drives every opportunity in the pipeline to successful completion, shows determination in the face of objections, slow periods, and competitive pressure, and sets high standards for personal performance.
• Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions. Anticipates and meets client needs from inquiry through post‑event follow‑up, follows up to ensure events were executed to full satisfaction, searches continuously for ways to improve the client experience and grow account value, and internalizes feedback to improve future sales and event outcomes.
• Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences. Clear, concise, and professional in all client and internal communications; listens attentively to client needs and tailors proposals; shares pipeline updates and event details with leadership and operations; is clear and thorough in BEO documentation and reporting to ensure seamless event execution.
• Ensures Accountability – Holds self and others accountable to meet commitments, takes full ownership of personal pipeline performance and revenue results, monitors metrics daily and adjusts approach, takes responsibility for both successes and shortfalls, and follows through on every commitment made to clients, the operations team, and sales leadership.

• 5+ years of progressive sales experience, including leadership of direct reports.
• Bachelor’s degree in hospitality management, Business…