Transportation Lead

Core Duties

• Assist with initial training and orientation of new team members to develop furniture handling skills, proficiency in using tools, and high-quality customer service.
• Provide performance improvement suggestions to the transportation supervisory team based on team feedback and observation.
• Ensure accurate completion of delivery work using delivery tablets.
• Understand, follow, and ensure compliance with all safe work practices and rules.
• Ensure that all training and compliance is current and managed with all team members within our safety guidelines.
• Provide support for the upkeep of delivery equipment.
• Assist with load outs and recoveries throughout the day.
• Assign add-ons and ensure deliveries are complete.
• Assist with routes and complex deliveries.

• 96% or better lift scores
• Accurate driver coding
• Transportation Financial Performance (Percentage of Expense to Sales)
• Team engagement (turnover/team member engagement scores)
• Safety Compliance
• Delivery Calendar and claims conformance
• Billing accuracy
• Logical and efficient routing

• 2 years of experience in delivery, distribution, logistics, and/or facility management with warehousing required
• 2+ years of experience leading cross-functional teams.

• High School Diploma is required.
• Lift certified

• Must possess strong analytical skills using data and reporting.
• Microsoft, Power BI, WMS experience
• Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience.
• Ability to lead team in company driven processes and procedures.
• Experience coaching for improvement

• Ability to work evenings, weekends, and holidays as required
• Driver’s License Required
• A satisfactory Criminal Record Check is required
• Ability to lift 50-100 lbs.
• Ability to work hand trucks, compactors and other warehouse equipment

• High School Diploma or better.

• PIV