Dispatch Administrator

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Full Time Operations New Braunfels, TX, US

10 days ago Requisition

Position Summary:

The Dispatcher is responsible for the scheduling and assignment of rigging crews to jobs based on customer requirements and per Department of Transportation (Use the "Apply for this Job" box below). Also responsible for ensuring rental and MEI owned equipment, and tools are assigned to crew per job requirements and scheduled for maintenance.

Essential

Job Duties and Responsibilities:

• Plan, coordinate and schedule work crews and equipment for each job including travel, load time and non-job-related projects and tasks.
• Manage paperwork related to daily export packing crew responsibilities.
• Assign and dispatch work crews every morning to job sites and yard projects based on customer and MEI requirements ensuring employees are assigned to job/projects in accordance with their skill set.
• Dispatch/assign equipment (MEI and rentals) and tools to crew per job requirements including scheduling of equipment repairs. Completion of all paperwork related to equipment maintenance, issues and repairs including the ordering of permits.
• Prepare, organize and distribute all required paperwork to appropriate groups (crew, accounting, operations management) related to the job, change orders, assignment of crew and equipment, safety, JHA’s (job hazard analysis) and equipment repairs & inspections.
• Perform data entry into software applications (ADP) for labor and equipment.
• Review, edit and adjust labor hours in electronic timekeeping system (ADP), preparing final review and approval by manager.
• Update dispatch job board daily by adding and cancelling pending and confirmed jobs.
• Coordinate, track and schedule drop off and pick up all equipment and rentals related to jobs, including equipment from other MRC locations.
• Provide direct supervision of driving and rigging crews to ensure performance, safety and MEI standards are being met.
• Communicate daily with job foreman and drivers for efficiency of scheduling and dispatch.
• Provide new hire orientation to include safety, job and timekeeping & attendance requirements and expectations.

Minimum Qualifications (Experience, Skills, and Education):

• High school diploma or equivalent.
• Minimum two (2) years proven dispatching experience or comparable field preferably within the rigging or transportation industry.
• Excellent interpersonal, communication and project management skills.
• Possess creative thinking and problem-solving skills.
• Ability to use Microsoft Office Applications.
• Ability to excel and adapt in a fast-paced environment.
• Knowledge of interstate trip permit regulations.
• Knowledge of customs requirements as it relates to export or import shipments.
• Valid and current driver’s license or ability to attain.
• Knowledge of DOT regulations and compliance requirements.
• Bilingual (English/Spanish) is a plus.
• Position requires flexibility to work extended hours, including early mornings, evenings, and occasional weekends, to meet customer demands.
• Availability to respond to urgent client calls outside of standard business hours is required.

Physical Requirements and

Working Conditions:

Standard office environment including work at a computer terminal. Will have extended periods of sitting and typing, with occasional walking, bending, twisting, squatting, crouching and kneeling. Work will require repetitive movements and will need clear speech and good hearing to be understood and understand others. Work will often be exposed to sounds and noise levels that are distracting; may work in close proximity to other employees.

Additional Requirements:

Work with a Top-of-Mind Awareness for the safety of yourself and everyone at the job site. Must be able to work in a high functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI’s customers have come to expect.

Disclaimer: This job description is intended to summarize the type and level of work performed by a Dispatcher and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job, as necessary.

MEI is an Equal Opportunity, M/F/Disabled/Vet Preferred Employer.