IT Project Engineer III

IT Project Engineer III

Department: Professional Services

Employment Type: Full Time

Location: New Brighton, MN

Compensation: $70,000 - $90,000 / year

As a Professional Services Engineer III
, you will implement solutions for complex technical environments. You will develop and implement project work plans for a wide range of clients and solutions. You will work to troubleshoot, diagnose, and resolve challenging technical problems, and you will serve as an escalation point for Mytech’s project team.

• Review scope of work and create project execution plans
• Complete lead engineer sign-off of scopes of work and creating solution designs
• Proficiency in migration and management of Microsoft 365 and Azure environments.
• Proficiency in describing technical solutions to clients and assisting the sales team in the delivery of project solutions
• Provide remote and on-site server/workstation support and maintenance
• Install applications and operating systems on client hardware
• Create thorough and accurate documentation on all projects and support incidents
• Configure and install servers, Windows networks, firewalls, switches, and other related equipment, devices, and systems
• Investigate, test and implement solutions to client problems
• Assist internal teams with inquiries regarding new and current network deployments and reconfigurations

• Strong experience with the configuration, installation, and support of Windows servers, networks, firewalls, and switches.
• Proficient in troubleshooting complex network issues
• Skilled at performing network audits and interpreting wireless site surveys to optimize WLAN performance.
• Advanced knowledge of domain environments, including Active Directory installation and troubleshooting replication, GPOs, DFS, FSMO roles, and system state recovery.
• Hands-on experience with Office 365, including setup and configuration, Power Shell scripting, transport rule changes, and investigating spoofing or security-related issues.
• Advanced hardware and virtualization troubleshooting, including VMware optimization, SAN/NAS support, RAID recovery, and virtual machine recovery.
• Proven ability to handle backup and disaster recovery scenarios with confidence and efficiency.

• Strong documentation habits with a focus on accuracy and knowledge sharing.
• Clear, open communicator who collaborates well with internal teams and clients.
• Highly organized and capable of managing multiple projects and priorities.
• Committed to delivering outstanding service and creating a smooth IT experience for clients.

Mytech offers a comprehensive benefits package which includes:

• 12 days of accrued vacation in your first year
• 6 days Sick time
• 8 hours of volunteer time
• Medical, Dental, and Vision fully covered options for employee coverage
• Company paid Life, STD, and LTD
• Professional Development Plan
• 401k with company match
• Profit Sharing