Operations Supervisor

Location

This position is in Onsite, not hybrid, not remote***

Operations Supervisor

$85,000-$100,000

Supervisors provide leadership and work direction to their assigned work teams. Supervisors lead and direct their team members to optimize our company’s operational and financial objectives within the framework of our Operational Excellence System (OES). Supervisors create an organized and respectful workplace, and will resolve employee or work flow issues through open and honest communication with team members. This position reports into the Manufacturing Manager.

• Lead and manage assigned work teams in alignment with the company’s True North (Vision, Mission, and Core Values)
• Foster a shop-floor culture focused on Safety, Quality, Delivery, and Cost (SQDC)
• Ensure compliance with the Quality Policy, Quality System Manual, operating procedures, work instructions, and all HSE and company policies
• Maintain a safe, secure work environment by implementing HSE strategies and actively promoting safety audits, reporting, risk assessments, and continuous improvement initiatives
• Hold team members accountable through performance reviews, ongoing feedback, coaching, development, and corrective action as needed
• Secure and allocate resources to enable teams to meet operational, safety, quality, and performance objectives
• Manage day-to-day operations to ensure workflow is efficient, on time, and compliant with quality standards, collaborating cross-functionally as needed
• Plan, implement, and maintain effective work systems, standard work, procedures, and policies to optimize team and resource performance
• Monitor and analyze performance metrics including cost, labor utilization, quality, delivery, HSE, and continuous improvement; drive improvement actions with the team
• Promote and lead the use of OES problem-solving methods, including facilitating OES board meetings and ensuring timely completion of OES cards
• Communicate clearly, consistently, and respectfully with team members regarding expectations, objectives, metrics, and performance
• Help employees understand how their work contributes to team and company goals
• Motivate and engage employees to meet deadlines, work productively, resolve issues, and continuously improve processes
• Encourage employee participation, idea-sharing, and innovation to improve business performance
• Recognize and acknowledge individual and team accomplishments
• Perform additional duties as assigned by management, within the physical requirements of the role

• Bachelor’s degree in business, engineering, supply chain or manufacturing required
• 5+ years of progressive leadership experience in a manufacturing environment, including lead and supervisory roles with shift-level decision-making responsibility
• Proven ability to lead, motivate, and develop a diverse workforce with integrity, professionalism, and ethical behavior
• Strong experience managing employee relations independently and partnering with HR on escalated issues
• Demonstrated leadership aligned with OES principles, including initiative on projects and continuous improvement efforts
• Proficiency in shift handovers, team communications, and off-shift escalation protocols
• Working knowledge of Lean manufacturing tools (e.g., 5S, A3, Root Cause Analysis, Standard Work)
• Strong safety mindset with an above-average safety record and commitment to HSE requirements
• Solid business acumen with the ability to challenge assumptions and constructively debate issues
• Skilled in analyzing data to identify root causes and drive corrective actions
• Experience using digital production systems, ERP platforms (e.g., SAP), and safety reporting tools
• Strong verbal and written communication skills with a collaborative…