Customer Supply Chain Analyst
Listed on 2026-02-08
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Business
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Supply Chain/Logistics
The Job
Customer Supply Chain Analyst-Hybrid
Towson, MD, Valley City, OH or New Britain, CT.
The Job: As a Customer Supply Chain Analyst, you’ll be part of our Americas Supply Chain team as a hybrid employee. In this role you’ll get to:
- Maintain Customer Scorecards to achieve KPIs (OTIF, SL, Compliance)
- Maximize Order to Cash by progressing to “Down in a Day” Order Management and achieving weekly 95% Drop to Target cycle times.
- Create and Document SOPs
- Responsible for tracking and reporting Supply Chain Customer Compliance and developing processes and business model to mitigate compliance fines
You always strive to do a good job—but wouldn’t it be great if you could do your job and do a world of good? You care about quality — at every level. You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. You also have:
Desired
Skills:
- Solid computer proficiency (Microsoft Office, SAP, Excel, Business Warehouse)
- Effective communication skills, both written and verbal required
- Willingness to learn
- Ability to analyze and problem- solve
- Time Management
Desired Experience &
Education:
- BA/BS Degree in Supply Chain Management, Business Management, Operations Mgt.
- 3-5 years Customer Operations, Supply Chain experience
You’ll receive a competitive salary and a great benefits plan, including:
- Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
- Discounts on Stanley Black & Decker tools and other partner programs.
We want our company to be a place you’ll want to be — and stay. Being part of our team means you’ll get to:
- Grow:
Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. - Learn:
Have access to a wealth of learning resources, including our Lean Academy and online university. - Belong:
Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. - Give Back:
Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
As the face of Supply Chain, the Customer Supply Chain Analyst leads the SBD to Customer Relationship, integrating the strategic objectives of both organizations to maximize execution of Customer Service, and provide value generating opportunities within the framework of Supply Chain Excellence. Aligns Customer CTQ’s and initiatives with functional operating departments (Supply Planning, Demand Planning, Finance, Manufacturing, Transportation, Distribution, Sales, and Marketing) to attain sales revenue targets, on time performance, service level for the customer/channel.
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Additional Information
This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).
The base pay range for this position in Maryland is $62,800 to $100,200 per year. Pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Stanley Black and Decker’s internal or external careers site.
EEOand Accommodations
EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.
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