Aerospace Program Manager: Strategy & Metrics

• Accountable for the overall profitability and performance of assigned program(s)

• Enhancement of existing and implementation of new programs

• Maintain and create a professional yet personalized relationship with assigned customers

• Accountable for continuous improvement in customer program management tools and processes

• Collaborate with and influence cross-functional internal leaders regarding customer specific strategy, execution and customer relationship management.

• Responsible for consistent management and administration of contractual obligations

• Responsible for all recoveries and remedies for programs adhering to contractual commitments

• Supports the coordination and clarifies analysis with business partners to validate results and determine scope to meet long-range business goals

• Supports the program by coordinating program metrics

• Integrates the implementation of the Best Program Management Practices

• Facilitates the resolution of program issues, developing solutions to complex problems that require ingenuity and innovation

• Provides in-depth analysis; identify lessons learned, provide historical reports to incorporate into future project plans

• Collects, organizes and provides data according to established processes within the management system to maintain status of programs, customer and supplier commitments and compliance

• Ensures follow-up action for issue resolution

• Provides coaching and guidance to teammates, fostering a collaborative and growth environment, performs 1 on 1

• Program reviews with external and internal senior leadership

• Approvals for CR/Rebills and RMAs

• Creation of Get to Green Plans

• Provide KPI metrics reports

• Supports Customer on-site business reviews

Requirements

• 5+ years of related work experience
• Experience in Program Management
• Experience in the aerospace industry
• Intermediate Excel Skills with training ability
• Experience analyzing data and generating metrics reports, customer KPI’s
• Must meet export control compliance requirements as a U.S. Person.

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Hard Skills

• Program Management
• Data Analysis
• Metrics Reporting
• KPI Development
• Excel

Soft Skills

• Customer Relationship Management
• Collaboration
• Problem Solving
• Coaching
• Communication