Career Advisor

Salary: 56,000

Assess jobseekers and determine the most appropriate path to return to work. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

• Provide individualized assessment of work, family and personal development needs and opportunities
• Determine eligibility and accurately complete required documentation for enrollment
• Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
• Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
• Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency
• Oversee customer activities and assist with workshop schedules
• Track all customers activities including AJC services, ITAs, and other CWP initiatives
• Create solutions to customer attendance problems
• Maintain organized database of customers and keep detailed documentation of all contacts
• Maintain accurate individual case files for each registered customer, ensuring each contain appropriate eligibility documents
• Guide jobseekers through preparation of individual employment plans based on their specific occupational goals
• Maintain customer files as specified by contractor
• Share information with appropriate staff and/or funding agencies
• Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract, accommodating customer work schedules
• Document all participant contacts and activities in case progress notes
• Assist in the preparation of project reports as needed
• Ensure that positive outcomes and goals are met as required by contract
• Work with the team on implementing processes that increase customer engagement
• Conduct program orientations
• Other opportunities as available

• Career counseling or case management experience
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer, and written communication skills
• Ability to maintain flexibility as needs of contract or contractor required
• Bachelor’s degree or Associate’s degree, or three years of work experience in case management/human services or related experience
• Knowledge of Microsoft Office applications

EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others

EDS I (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country.

EDS I is a National Best and Brightest Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better work forces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country.

EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.