Customer Relations Coordinator

Description

Imagine working for a company that knows their employees are the key to its success, a company that provides exceptional results while being environmentally conscious and ahead of the curve in research and development;
Micro Care LLC is that company. We are a trusted global provider of critical cleaning solutions with a best-in-class employee population. Currently we are searching for a Customer Relations Coordinator I at our New Britain headquarters. This position is onsite Monday – Friday.

Micro Care, LLC is an ISO 9001:2015 registered company specializing in cleaning coating and lubricating fluids used in the installation and manufacture of a broad range of products in the electronics, medical, fiber optic and metal fabricating industries. Since 1983 we have pioneered hundreds of environmentally progressive and sustainable products in response to emerging regulatory demands and our customers' evolving cleaning and coating needs.

Voted as one of the best places to work in Connecticut, two years in a row, Micro Care is a company with a heart. At all our facilities in Connecticut and across the globe, we work in a cheerful, inclusive, and collaborative environment where we respect, encourage, and support our customers, our suppliers and each other. We like to laugh; have fun and we make an important impact.

Micro Care, LLC offers competitive salaries and benefits:
Medical, Dental, Disability, 401k plan, Holiday and Paid Time Off. We strive to connect with, engage with and improve the lives of our employees, our customers, and the communities in which we operate. We are headquartered in central Connecticut accessible from both Greater Hartford and New Haven.

• Independent judgment is required to plan, prioritize, and organize a diversified workload
• Ability to prioritize and work independently in every changing environment
• Respond to sense of timeliness and urgency
• Be self-directed and motivated
• Excellent verbal and written communication

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• High School diploma and two years of related Customer Service experience in an office setting
• Highly proficient in Microsoft Office Suite and SharePoint, with advanced skills in Microsoft Excel required
• Experience in customer service, order management, or related administrative role
• Excellent interpersonal skills with strong active listening practices
• Strong collaboration skills, ability to work with different internal departments and external customers
• Efficient organizational skills, effectively managing multiple customer interactions, tracking internal work such as filing and retrieving detailed information upon request

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

• Bilingual (Spanish)
• Prior…