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Technical Support Account Manager

Enterprise Customer Success & Billing Specialist

Job in New Britain, Hartford County, Connecticut, 06051, USA
Listing for: Frontier Communications
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Account Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A telecommunications company is seeking an Enterprise Customer Service Specialist to provide post-service support for enterprise clients in Connecticut. The role involves managing account-related activities, ensuring customer satisfaction, and maintaining accurate CRM records. Candidates should have at least 2 years of experience in customer service or account management, with strong attention to detail. The company offers competitive benefits including PTO, medical plans, and parental leave.
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