Senior Customer Service Lead & Training Mentor
Job in
New Britain, Hartford County, Connecticut, 06051, USA
Listed on 2026-07-08
Listing for:
BLACKHAWK INDUSTRIAL OPERATING CO
Apprenticeship/Internship
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
BLACKHAWK INDUSTRIAL OPERATING CO is looking for a Senior Customer Service Representative in New Britain, CT. This role plays a crucial leadership and mentorship function within the Customer Service team, acting as a subject matter expert and resource.
You will lead training, assist with escalated inquiries, promote safety culture, and propose solutions for process improvements. The ideal candidate should have at least three years of relevant experience and a strong commitment to customer satisfaction.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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