Application Engineer – England Area; Connecticut​/Massachusetts

Application Engineer – New England Area (Connecticut/Massachusetts)

Matsuura Machinery USA, located in St. Paul, MN, is the U.S. subsidiary of Matsuura Machinery Corporation and provides the premium service, applications, and technical field support that have always been the Matsuura standard for business. Since 1935, Matsuura has been a leader in developing and manufacturing innovative machining equipment to ensure that manufacturing professionals always have the tools they need to create high quality parts.

Matsuura delivers unmatched excellence in automated, unmanned machining, 5‑axis palletized manufacturing solutions and metal laser sintering/hybrid milling innovation.

As we continue to expand and grow, we are seeking proficient and knowledgeable individuals who are eager to be a part of our Matsuura family and maintain our premium CNC machine tool reputation.

Matsuura USA is proud to offer employees benefits including medical, dental, and vision. Matsuura USA is also proud to offer 401(k), life insurance, long‑term disability, voluntary short‑term disability, PTO, and holidays.

Job Type / Salary | Full Time/Salary
Reports To | Applications Manager
Job Location | Remote/Hybrid
Job Reference Code | MMU-MTFSE-NE

As an Application Engineer specializing in CNC machine tool, your primary objective is to assist multiple teams both internally and externally by recommending machining solutions tailored to specific project needs. This role requires a strong technical foundation in CNC machining and a deep understanding of how to optimize machine tool performance for a variety of applications. You will play a key role in bridging the gap between engineering, sales, and customer support by offering expert guidance on machine capabilities, tooling, programming, and process improvements.

• Provide high level support for CNC Machines, 5‑axis functions and machine parameter data editing.
• Provide on‑site technical training for Matsuura customers and dealers.
• Provide expert advice and product recommendations to assist sales.
• Provide technical assistance to customers and dealer personnel via phone, email, or video meeting platform.
• Produce technical documentation to inform the factory of desired functional changes to machines.
• Create content for trade shows and dealer open houses relevant to Matsuura’s target markets.
• Assist in the packaging and moving of machines and other related equipment required for trade shows.
• Perform other related duties as assigned.

• 5+ years of hands‑on 5‑axis CNC machining experience, Fanuc control experience and willingness to travel are required.
• Strong understanding of 5‑axis functions, including TWP, TCP, and WSEC.
• Proficiency in CAM programming, with the ability to program for 5‑axis milling machines.
• Fanuc control experience.
• Ability to read and interpret technical drawings and schematics.
• Recent, relevant experience as a CNC Machinist or Applications Engineer.
• Ability to operate CNC machine tools at an advanced level.
• Strong analytical and troubleshooting skills.
• A technical degree in Machine Tool Technology or a Bachelor’s degree in Engineering is preferred.
• Proficiency with the Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.).

• Macro / parametric programming skills preferred.
• Renishaw probing.

• Ability to collaborate and network with industry professionals.
• Maintains composure when faced with difficult situations and personalities.
• Excellent oral and written communications skills are required.
• Candidate needs to be detail oriented and organized.
• Candidate needs to be motivated and a self‑starter.
• Has a team player attitude and is able to manage multiple projects simultaneously.

• Consistent travel is required. Some relocation assistance may be provided for the right candidate.
• Candidate must be able to meet the physical requirements of the job.
• The candidate must be able to pass a criminal background check.
• Valid driver’s license and reliable transportation required.

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