Quality Improvement Specialist

Quality Performance Improvement Specialist

Join to apply for the Quality Performance Improvement Specialist role at Hartford Health Care

Location: 100 Grand Street, New Britain (10126)

Shift: Monday‑Friday

Work where every moment matters. Every day, more than 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do, knowing every moment matters. We invite you to become part of Connecticut’s most comprehensive healthcare network.

• Lead Performance Improvement initiatives for departmental clinical leadership and front‑line staff in establishing a comprehensive quality assessment and performance improvement plan. Collaborate with analytical teams to develop performance dashboards. Educate constituents regarding performance improvement tools and techniques such as PDSA methodology.
• Utilize internal and external data to identify issues and trends that impact patient safety and quality of care. Collaborate with organizational leadership and front‑line staff to formulate plans to address identified concerns.
• Synthesize data with clinical knowledge and recommend strategies to improve clinical performance and enhance patient safety.
• Perform all activities for monitoring quality of care to meet internal facility objectives and external accreditation and regulatory requirements.
• Participate in and/or lead designated performance improvement teams as indicated and according to the organization’s strategic priorities (e.g., population‑specific core measures teams, readmission reduction, reduction of preventable harm, etc.).
• Perform quality and safety monitoring activities necessary to support clinical and administrative staff with ongoing evaluation of care processes and outcomes.
• Function as a departmental resource for computer software systems necessary for collection and transmission of data for public reporting and national benchmarking.
• In collaboration with the department director and other performance improvement staff, act as a lead during external agency reviews (e.g., Department of Public Health, Joint Commission).

• Education: BA or BS degree required;
  Master’s degree in Nursing, Health Administration, Management or related discipline preferred.
• Minimum 5 years of clinical experience.
• Experience with Quality Improvement tools and techniques; regulatory experience strongly preferred.

We take great care of careers. With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.

Every moment matters. And this is your moment.

Mid‑Senior level

Full‑time

Human Resources