Lab Pathology Specimen Processor

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through Village

MD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high‑quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: , , , , , , or

Shift: Evening Shift 2:00pm - 10:30pm (Monday - Friday) and rotating Saturdays (Day Shift)

The main function of the Laboratory Specimen Processor is to manage the workflow of all specimens arriving at the central processing area of the laboratory. The primary objective of this position is to manage and triage samples, identify potential errors and maximize patient/client satisfaction. Position involves preparing, processing, and performing specimen accessioning for testing according to laboratory regulations. The processor will receive specimens into the laboratory, review paperwork and perform clerical duties.

Use of the Laboratory Information System is essential. Handles and may process and prepare specimens sent to Reference laboratories. Distributes the work to the technical areas of the laboratory in a timely manner. Must demonstrate exceptional client service telephone skills.

• Accurately review, accession, or input the correct information in the LIS and/or EHR, such as patients’ name, age (DOB), provider, address and tests ordered.
• Accurately assess samples received compared to tests ordered. If there is a discrepancy, resolve the discrepancy.
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
• Resolve reference lab issues by reviewing the electronic communication received in the lab.
• Prepare samples for send-out including making the necessary aliquots, completing required paperwork, and storing samples correctly to ensure they are ready for pickup.
• Demonstrate proficiency in completing accurately the process for send-out testing.
• Exhibit excellent client service technique as well as following proper phone protocol.
• Responsible to follow up with physicians, coworkers and patients if recollects are identified.
• Review and address pending logs.
• Keep work area clean and well stocked.
• Perform cleaning of refrigerators/freezers as per schedule.
• Keep maintenance logs up to date.
• Review paperwork, run checklists, and perform clerical duties including investigation of discrepancies and resolving problems with a minimum of supervisory intervention.
• Complete all assigned training on time.
• Perform other duties as requested.

• Reports to the Processing Supervisor and/or Lab Manager.
• Establishes and maintains effective working relationships with coworkers, providers, managers, other administrative staff, vendors, patients and the public.

• High School graduate or equivalent. Previous lab experience preferred.
• Knowledge of medical terminology.
• Good time management skills.
• Good written and verbal communication skills are essential.
• Good word processing, computer, and math skills.
• Ability to work effectively and professionally under pressure.
• Ability to work in a team and to share responsibilities and duties.
• Ability to resolve interpersonal conflict in a straightforward and timely manner.
• Ability to set priorities, be organized and be a self‑starter.
• Ability to be friendly, empathic and a good communicator.
• Ability to treat both staff and patients with respect.

• Exposure to communicable diseases, toxic substances, preparations, and other conditions…