Benefits Manager

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At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We Actively Look For Prospects Who

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

Job Description

You Are:

A subject matter expert in handling all responsibilities related to global health and welfare benefits administration. Provide support to the health care planning team in design, development, implementation, administration, and ongoing management of enterprise-wide health care plans. Exercise discretion and independent judgment, when necessary. Reports directly to the Director of Benefits & Health Services. Works closely with Health Services, Wellness, HR Legal, Finance, HR Business Partners, Business Units, as well as with external partners.

The incumbent has the responsibility to administer and communicate the company's benefits program regarding plan options, policy features, enrollment and other requirements, survey market data to determine the company’s competitive position in employee benefits, assist in planning, developing, and redesigning company benefits programs, and analyzing benefit costs. Responsible for communication and implementation of wellness and health education initiatives and ensuring company compliance with federal, state, and international laws.

You Will

• Assist the Director of Benefits & Health Services in developing programs to support health and wellbeing of employees, including increased utilization and program design. Evaluate the impact of wellness activities on plans and report related savings
• Drive initiatives to enhance employee engagement and well-being
• Ensure compliance with U.S., international, and regional laws and regulations
• Oversee global open enrollment processes and benefits communications
• Manage team of Benefit Admin Specialists (“BAS”), reviewing team workload and complex benefits transactions
• Oversee BAS team financial work, including cash proofs, reconciliations, and invoicing
• Conduct regular status check-ins with benefits broker and vendors to review processes and resolve issues
• Perform benefits data and benefits plan auditing (e.g.; enrollment, eligibility, premium contributions, etc.) for compliance with Plan documents
• Oversee benefits compliance activities, such as government filings, CAA reporting, etc.
• Complete initial claim denial reviews with vendor and HR Legal partner and prepare Welfare Plan Administrative Committee materials
• Ensure benefits are communicated in a meaningful and relevant manner that engages and educates employees and their families, helping them understand how to efficiently use their benefits and the value they provide
• Partner with cross-functional teams and internal HR partners to establish compliant and efficient business processes to deliver a world-class employee experience
• Monitor benefit-related expenses to ensure adherence to budget
• Compiles data and performs statistical analysis and interpretation to provide solutions and recommendations on health care practices and projects applicable to Benefits
• Identify opportunities for operational improvements and share recommendations with Director

Your Background

As a Benefits Manager, you have:

• 10+ years of experience working in health benefit administration
• 5+ years of supervisory experience managing a team and workload distribution
• Data analytics experience focused on U.S. and international benefits management
• Experience providing exceptional customer service and value; embracing challenges and are fueled by delivering results
• Act as a key user of HR systems, leveraging technology to streamline benefits administration and reporting. Expertise with Workday HRIS, Microsoft…