Associate Vice President & Chief Information Officer

Details

Posted:
April 8, 2026 | Level: Executive 1 |

Hours:

Full-time, 40 hours per week | Closing Date:
Applications must be submitted by 4:00pm (EST) on Wednesday, May 6, 2026 |

Location:

Charter Oak State College, 185 Main Street, New Britain, CT 06051. This is an on-campus position; partial telework may be discussed during interview.

Mission:
As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state’s only public, online, degree‑granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non‑traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self‑enrichment potential of non‑traditional higher education.

Vision:
Charter Oak State College: A dynamic community of online learners advancing the nation’s workforce one graduate at a time.

Anticipated

Start Date:

Summer 2026

The CIO provides vision, leadership and advocacy in the strategic planning and implementation of information technology services to advance the College’s mission and vision. The successful candidate is responsible for the operation, maintenance and improvement of all technology and information services available to the College community. This individual will create, foster and strengthen a positive and forward‑thinking technology culture through relationships with the various stakeholders.

These relationships extend across and beyond campus to peer schools in addition to industry experts and vendors. This position is responsible for directing the Information Technology division including its personnel, budget, vendors and other resources, ensuring the security, scalability, and reliability of technology systems and processes. The incumbent may participate in union contract negotiations as required. As a member of the College’s Administrative Council and President’s Executive Committee, the CIO will be tasked with solving complex and time‑sensitive matters while facing academic and fiscal pressure.

They will provide strategic vision and help balance the College’s desire for innovation with a risk‑focused action plan.

• Enterprise Applications and Development Oversight: Lead the management of the College’s enterprise systems portfolio, including the Jenzabar student information system and other mission‑critical applications. Ensure systems are scalable, secure, cost‑effective, and aligned with institutional priorities spanning enrollment, academic support, advising, accessibility, identity management, finance, and facilities. Oversee development and maintenance of in‑house applications and act as liaison with third‑party vendors.
• Technology Support and Help Desk Management: Direct the College’s Help Desk operations and support framework for students, faculty, and staff. Oversee the tiered support model, vendor‑managed services, deskside support, and peripheral device distribution. Collaborate with instructional design to ensure the delivery of robust and reliable support for distance learning and media production technologies.
• Infrastructure and Systems Administration: Provide strategic leadership for Infrastructure Technology Services (ITS), responsible for data center operations, networking, device management, virtualization, and enterprise tools (e.g., Microsoft 365, Adobe). Ensure reliable system performance, enforce security and asset management policies, manage patch cycles, and serve as the final escalation point for complex technology issues.
• AI Strategy and Adoption: Implement a responsible and forward‑thinking AI strategy that improves business operations, enhances educational services, and promotes efficiency across the College. Foster team development in AI applications and ensure AI usage aligns with ethical guidelines, regulatory requirements, and institutional values.
• Student Service Automation: Champion automation of student‑facing administrative processes to eliminate…