Outside Sales Representative

Description

With over 40 years in business, we know a thing or two about selling ourselves—but we'd rather let our people, our craftsmanship, and our reputation do the talking.

For more than four decades, Connecticut Carpentry Group has delivered superior craftsmanship that meets real needs and transforms everyday spaces. Our commitment to quality, innovation, and precision drives everything we do, from concept to completion. We take pride in creating purposeful solutions that stand the test of time while making a lasting, positive impact for our customers, partners, and employees.

If you're looking to join a team that values craftsmanship, collaboration, and continuous growth, we'd love to hear from you.

The Outside Sales Representative is responsible for generating new business and growing long-term relationships with residential and commercial customers throughout Connecticut and surrounding markets. This position is primarily field-based, spending the majority of each week meeting with prospective and existing customers.

The primary focus will be:

• Closet companies
• Bath and kitchen showrooms
• Remodeling companies
• Cabinet dealers
• Interior designers
• Contractors
• Builders

The representative will promote The Edge's and Connecticut Carpentry Group’s capabilities in:

• Custom closets
• Vanity tops
• Countertops (Quartz, Granite, Solid Surface, etc.)
• Millwork
• Specialty fabrication
• Additional interior finishing products

The goal is to become a trusted resource for customers while consistently creating new opportunities and increasing revenue.

• Prospect new customers daily
• Schedule and conduct in-person sales meetings
• Visit existing customers on a regular schedule
• Introduce The Edge's products and capabilities
• Deliver brochures, samples, and marketing materials
• Identify upcoming projects before bid stage
• Develop relationships with decision makers
• Generate qualified sales opportunities
• Attend networking events and industry functions
• Maintain an organized sales territory
• Setup and host lunch and learns, as well as shop tours

• Build long-term customer relationships
• Conduct routine customer check-ins
• Resolve customer concerns quickly
• Coordinate introductions between customers and estimating/project management
• Follow up on completed jobs
• Request referrals and testimonials
• Keep CRM updated with customer activity

• Work with estimating to prepare pricing
• Assist with project handoffs
• Gather project information and drawings
• Coordinate sample deliveries
• Help identify production opportunities
• Monitor customer satisfaction

• Custom Closet Companies
• Bath Showrooms
• Kitchen & Bath Dealers
• Interior Designers
• Remodeling Contractors

• General Contractors
• Home Builders
• Property Management Companies
• Multi-Family Developers
• Architects
• Commercial Millwork Contractors

• Closet systems
• Shelving
• Custom storage
• Accessories
• Closet components

• Vanity tops
• Floating vanities
• Decorative panels
• Bath cabinetry support
• Shower Pans
• Wet walls

• Quartz
• Granite
• Solid Surface
• Laminate
• Specialty surfaces

• Reception desks
• Wall panels
• Commercial millwork
• Custom fabrication
• Architectural components

• 20–25 face-to-face meetings

• 50+ outbound calls or emails

• 5–10 qualified opportunities each week

• All active quotes followed up within 5 business days

• Daily updates on customer activity

• Customer visits completed
• New accounts opened
• Meetings scheduled
• Quotes generated
• Quote follow-up percentage

• Monthly sales
• Gross profit
• New customer revenue
• Existing customer growth
• Annual sales goals

• Response time
• Customer retention
• Repeat business
• Customer satisfaction

• 3+ years of outside sales experience (building products or construction preferred)
• Strong communication and relationship-building skills
• Ability to travel throughout Connecticut and neighboring states
• Self-motivated and organized
• Comfortable using CRM software
• Valid driver's license with reliable transportation
• Ability to read plans…