Child and Family Specialist

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

The Child & Family Specialist provides direct services, case management, and coordination of care to an assigned caseload of individuals and families. This position assists in accessing needed supports and resources in the community, facilitates ongoing communication and advocacy between the family, DCF, school, probation, and any other involved supports or service providers. This position may also facilitate/co‑facilitate groups in accordance with standard practice.

$26.44

• BA/BS degree in Psychology, Social Work, Marriage and Family Therapy, Counseling, Education or related field is required.
• Previous experience working with client population.
• Effective time management, strong verbal and written communication skills are required.

New Britain, CT

Full time

At Wheeler, we invest in your career growth and well‑being through a comprehensive benefits package.

• Comprehensive medical and prescription insurance through Centivo.
• Comprehensive dental and vision insurance through Cigna.
• Access to wellness programs to support your physical and mental health.

• Company‑paid life and AD&D insurance.
• 403(b) Plan with company contributions.

• Education reimbursement program.
• Training and development opportunities.
• Productivity incentive to recognize hard work and dedication.
• Reimbursement for licensure/certification expenses.

• Paid time off: 15 vacation days, 8 sick days, 2 personal days, 2 floating holidays, 9 paid company holidays.
• Free and confidential counseling through Employee Assistance Program (EAP).

• Provides data support using the Child First Comprehensive Record to inform program managers and maintain program requirements.
• Participates in reflective supervision at the individual and team level with Program Manager and Child First teams.
• Develops case management plans or plans of care and provides direct case management services and/or coordination of care specific to each assigned client and/or family, including interventions to increase treatment completion and improve life functioning.
• Provides front‑line crisis support via phone, in‑home, or community settings based on assessment.
• Problem‑solves by interpreting guidelines and consulting with supervisor as needed.
• Uses judgment to interpret and adapt program guidelines and procedures based on client/family needs.
• Determines processes and methods based on assessment and strengths, choosing an action plan.
• Provides group, individual, and/or family counseling with supervision and coordinates treatment phases with internal and external service providers.
• Maintains records of counseling, coordination, team meetings, and case management for reporting and compliance with Medicaid, licensing, and regulatory requirements.
• Demonstrates knowledge of psychopathology, crisis theory, and behavioral health interventions relevant to target population.
• Supports daily program operational functions, transports clients to appointments when appropriate.
• Provides services in office and community settings, maintaining flexible schedule to meet client needs.
• Provides safety planning and crisis intervention with supervision, including on‑call coverage for 24‑hour availability.
• Participates in development, implementation, and facilitation of initial treatment plans, transition plans, and timelines as defined by program.
• Demonstrates knowledge of referral processes and resources, making timely clinically appropriate referrals.
• Meets direct service productivity goals, understands program guidelines, goals, and target outcomes, and adheres to practice standards and data protocols.
• Identifies potential risk factors and implements measures to reduce risk through positive, trauma‑informed, relational interventions.
• Attends scheduled supervision, team meetings, staff meetings or rounds to coordinate case management and review treatment plans.
• Seeks additional supervision or consultation as needed and follows supervisory directives.
• Communicates positively and effectively with clients, families, and providers.
• Continues to develop knowledge about the history, traditions, values, and cultural aspects of served groups, applying appropriate therapeutic techniques.

Wheeler Clinic is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law.