Unit Admin​/Specialist - Seasonal

Position Details

Position Information

Recruitment/Posting Title Unit Admin/Specialist - Seasonal Posting Number 25TM0319 Department Douglass Residential College Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Unit Admin/Specialist - Seasonal for the Douglass Residential College. This position supports ongoing recruitment and enrollment efforts, including logistics prior to and during events, communicating information about Douglass and Rutgers to prospective students and families, responding to general inquiries via email and telephone, data collection/reporting, assisting student leaders, and general office tasks.

Among the key duties of this position are the following:

* Assists at recruitment and enrollment events. This includes handling logistics such as room reservation, food ordering, forms for facilities, forms if events are over 50 people, etc. Confirm with host unit(s).

* Assists as on-the-ground support with "day of" set-up, coordinating times and time sheets with student leadership groups, food services orders, etc.

* Provides pre- and follow-up outreach to registrants.

* Oversees 'anti-melt' programming including welcome correspondence with incoming students, set up virtual summer meetings, meet individually with students who request to un-enroll.

* Oversees student leaders at Rutgers Orientation days (June - August), liaison to students at summer meet & greets, manage all aspects of special group visits including meeting groups, programming, logistics (school, community groups, etc.), connect inquiries to appropriate unit, provide information sessions weekly, create all events (tours, program, open house, etc.) in sales force for tracking of registrants, enter events for the year into Smart Sheets for Enrollment Services programs.

* Submits communications forms to Undergraduate Admissions, review Enrollment Services website for possible updates;

* Helps to manage Enrollment Services leadership groups by making sure training manuals are updated and distributed, time sheet are submitted, attendance at events is recorded, etc.

* Coordinates student leaders for interviews with potential new ambassadors, train, schedule meetings, review plans, and discuss with supervisor.

* Formats, sorts, and reports data. This includes surveys (Why I chose Douglass, Why I request to unenroll from Douglass, etc.) and incoming student demographic information.

* Answers incoming phone calls, monitor general mailbox and answer emails.

* Overall inventory control including advising when supplies need to be replenished, manage social media content with communications office during summer months to build excitement with incoming students.

* Other duties as assigned.

FLSA Nonexempt Salary Details $20.00 - $22.00/hourly Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top…