National Service Sales Manager

National Service & Monitoring Sales Manager

This is an opportunity to join a growing, dynamic, and responsible organization that prioritizes the development of its associates while delivering industry-leading fire protection solutions.

ORR Protection Systems is seeking a National Fire Protection Service Sales Executive to expand our portfolio of national, multi-site service customers. This position may be based in any primary ORR market and is not eligible for relocation assistance.

This role is ideal for a high-performing, consultative outside sales professional with a proven ability to develop new national accounts, manage complex sales cycles, and pursue RFP-driven opportunities for testing, inspection and monitoring services across multiple locations. ORR considers revenue growth related to monitoring services as a strategic priority and values experience with monitoring sales when considering candidates for this role.

• All team members must embody ORR’s mission to provide protection for people, property, and the environment in all aspects of their work.
• Proactively identify, pursue, and develop new national, multi-site fire protection service and monitoring opportunities across industries including Data Centers, Industrial, Telecommunications, Power Generation, Manufacturing, and other commercial verticals.
• Demonstrate a strong hunter mentality, generating new leads through cold calling, networking, and targeted outreach focused on ORR’s specialized inspection, testing, maintenance, and monitoring services.
• Engage and communicate effectively with business decision-makers at all organizational levels to uncover needs, align solutions, and advance opportunities.
• Collaborate with Operations and internal stakeholders to support proposal development, contract reviews, and solution alignment.
• Negotiate and close sales opportunities of varying contract lengths, complexity, and revenue scope.

• Draft, format, and edit RFP responses to ensure accuracy, clarity, and professionalism.
• Manage RFP timelines and submission deadlines to ensure timely and complete responses.
• Maintain and continuously improve ORR’s RFP content repository, including questionnaires, financial documentation, safety/quality materials, and process narratives.

• Research prospective clients and target industries to identify new national, multi-site RFP and direct pursuit opportunities.
• Analyze competitor positioning and RFP responses to strengthen ORR’s value proposition and submission quality.

• Maintain accurate CRM pipeline data, tracking leads, pursuits, and opportunity progress.
• Prepare reports on RFP activity, outcomes, and feedback to support continuous improvement and strategy refinement.

• Build and nurture relationships with prospects throughout the sales and RFP lifecycle.
• Participate in industry conferences and trade shows as required to support prospecting and brand presence.
• Follow up post-submission to gather feedback and understand client decision-making timelines.

• Manage administrative tasks related to RFP submissions, including scheduling meetings, coordinating clarifications, and organizing documentation.
• Perform other duties and special projects as assigned.

• High school diploma or equivalent required;
  Bachelor’s degree preferred.
• Minimum 5+ years of sales experience required.
• Minimum 2+ years of fire protection sales experience required; service sales experience strongly preferred.
• Experience selling monitoring services strongly preferred.
• Ability to travel up to 25% as needed.

• Problem solving and critical thinking, required.
• Fearless with initiating contact with potential customers through cold calling.
• Winning, positive attitude.
• Customer service oriented.
• Strong interpersonal, and teamwork skills.
• Ability to network at all levels of business.
• Excellent time management.
• Microsoft Office Suite experience; high level of proficiency in Excel.
• Experience using a CRM and managing a pipeline to track leads and progress. Salesforce experience…