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Customer Success Mgr./ CSM Client Relationship Manager

ISV Post-Sales & Customer Experience Leader

Job in New Brunswick, Middlesex County, New Jersey, 08933, USA
Listing for: Persistent Systems
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading software services firm is seeking a customer-obsessed leader to manage post-sales functions, ensuring client success after deal closure. The ideal candidate will have over 15 years of experience with SaaS companies, focusing on implementation, customer retention, and support services. Responsibilities include defining post-sales strategies, improving customer outcomes, and partnering with sales teams. A Bachelor's degree in a relevant field is required, with an MBA preferred.

This role is based in New Jersey and offers a robust opportunity to impact customer relationships significantly.
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